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Description
Regardless of whether you're a well-established franchise organization, a startup contemplating expansion through franchising, or a budding franchisor with several franchise units, the franchise management software developed by FranchiseSoft is designed to boost your sales, enhance customer and franchisee satisfaction, and provide comprehensive reporting and oversight for both franchisors and franchisees. The platform allows you to create and manage custom surveys, offering analytical reports that can be utilized by both parties effectively. It also supports various departments by facilitating the escalation of support tickets and includes a dashboard to track all franchisee inquiries, alongside detailed reporting for thorough analytics. Additionally, franchisors benefit from a Call Center feature that assists in managing customer interactions for franchisees, who, in turn, can generate quotes, schedule appointments, and issue invoices to their clients. Furthermore, FranchiseSoft offers mobile applications for field representatives on both iOS and Android platforms, ensuring that all stakeholders remain connected and efficient while on the go. This innovative software ultimately empowers both franchisors and franchisees to streamline their operations and achieve greater success together.
Description
ServiceBridge is a comprehensive software solution tailored for managing field services, available on both web and mobile platforms. It facilitates the management of work orders, the generation of estimates, cloud-based document storage, integrated routing, and notifications for appointments. Dispatchers benefit from tools such as a calendar board, customer record access, invoice management, and visibility into employee availability. By considering the unique requirements of various businesses, ServiceBridge provides extensive customization options to enhance operational efficiency and effectiveness. This adaptability makes it a valuable asset for companies looking to optimize their field service processes.
API Access
Has API
API Access
Has API
Integrations
QuickBooks Online
QuickBooks Online Advanced
Authorize.Net
ClientTether
Dropbox
Franpos POS System
PayPal
Integrations
QuickBooks Online
QuickBooks Online Advanced
Authorize.Net
ClientTether
Dropbox
Franpos POS System
PayPal
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FranchiseSoft
Founded
2015
Country
Canada
Website
franchisesoft.com
Vendor Details
Company Name
ServiceBridge
Country
United States
Website
www.servicebridge.com
Product Features
Franchise Management
Appointment Scheduling
Automatic Re-ordering
CRM
Commission Management
Construction Tracker
Contract Management & Signature
Franchise Intranet
Job Scheduling
LMS / Training
Marketing
Onboarding
Online Store
Reputation Management
Website Manager
Product Features
Franchise Management
Appointment Scheduling
Automatic Re-ordering
CRM
Commission Management
Construction Tracker
Contract Management & Signature
Franchise Intranet
Job Scheduling
LMS / Training
Marketing
Onboarding
Online Store
Reputation Management
Website Manager