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Average Ratings 0 Ratings
Description
Regardless of whether you're a well-established franchise organization, a startup contemplating expansion through franchising, or a budding franchisor with several franchise units, the franchise management software developed by FranchiseSoft is designed to boost your sales, enhance customer and franchisee satisfaction, and provide comprehensive reporting and oversight for both franchisors and franchisees. The platform allows you to create and manage custom surveys, offering analytical reports that can be utilized by both parties effectively. It also supports various departments by facilitating the escalation of support tickets and includes a dashboard to track all franchisee inquiries, alongside detailed reporting for thorough analytics. Additionally, franchisors benefit from a Call Center feature that assists in managing customer interactions for franchisees, who, in turn, can generate quotes, schedule appointments, and issue invoices to their clients. Furthermore, FranchiseSoft offers mobile applications for field representatives on both iOS and Android platforms, ensuring that all stakeholders remain connected and efficient while on the go. This innovative software ultimately empowers both franchisors and franchisees to streamline their operations and achieve greater success together.
Description
Gorilla Dash is the operating system for franchise networks. It replaces the stack of separate subscriptions a multi-location business normally runs - reporting tool, CRM, website builder, email platform, SMS gateway, review manager, intranet, help desk - with one platform where every location's data lives in the same place.
The structure is built for franchising. A head-office (parent) account sits above an unlimited number of independent location accounts. Each franchisee, area developer or branch manages its own contacts, website, campaigns and phone numbers, while head office keeps full visibility, network-wide reporting and brand control from the level above.
What is included:
Operations and reporting - financial reporting, benchmarking across locations, support ticketing, vendor and supplier management, memberships and subscriptions, appointment scheduling, event calendar, organisation charts.
Marketing and sales - franchise websites with local pages, CRM and lead management, email marketing, SMS messaging, reputation and review management, call tracking, competitions and promotions, online stores and branded merchandise stores.
People and communications - internal communications, knowledge base and training, resource library, recruitment, plus REST and GraphQL APIs with POS, accounting and marketing integrations.
Pricing starts at US$52 per location per month.
API Access
Has API
API Access
Has API
Integrations
AVANSER
Amazon Web Services (AWS)
Authorize.Net
Dropbox
Franpos POS System
Gmail
Google Analytics
Google Business Profile
HubSpot CRM
Mailgun
Integrations
AVANSER
Amazon Web Services (AWS)
Authorize.Net
Dropbox
Franpos POS System
Gmail
Google Analytics
Google Business Profile
HubSpot CRM
Mailgun
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$52
US$52 per location per month. Standard, Growth and Pro plans are available depending on the modules a network needs, and professional services (custom development, data migration, integration work) are billed at US$70 per hour. Head office pays for the network or each location is billed directly - both are supported.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FranchiseSoft
Founded
2015
Country
Canada
Website
franchisesoft.com
Vendor Details
Company Name
Gorilla Dash
Founded
2019
Country
United States
Website
gorilladash.com
Product Features
Franchise Management
Appointment Scheduling
Automatic Re-ordering
CRM
Commission Management
Construction Tracker
Contract Management & Signature
Franchise Intranet
Job Scheduling
LMS / Training
Marketing
Onboarding
Online Store
Reputation Management
Website Manager
Product Features
Franchise Management
Appointment Scheduling
Automatic Re-ordering
CRM
Commission Management
Construction Tracker
Contract Management & Signature
Franchise Intranet
Job Scheduling
LMS / Training
Marketing
Onboarding
Online Store
Reputation Management
Website Manager