Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhanced customer support is achievable since all relevant information is securely stored in the database, ensuring that important details are never lost; if a client requests specific information, you can retrieve it instantly, eliminating the hassle of sifting through files for hours. A straightforward search will enable the system to locate the needed data efficiently. Additionally, the automation of business processes allows for seamless transitions in document handling through the use of predefined workflow templates. Furthermore, the entire history and analytics of documents are maintained on the server, providing insights into who handled the document, the timing of their work, and the modifications made. If an issue arises with a document, the version control feature allows you to revert to previous iterations of the file, and it's worth noting that the EDMS retains all earlier versions for easy access. This comprehensive system not only streamlines operations but also enhances accountability and traceability within the document management process.
Description
Inserve eliminates tedious tasks for IT service providers, consolidating all relevant information into a single, easily searchable platform. Now, you can register and invoice your time effortlessly, leading to improved cash flow and increased profits. You want to accomplish your work swiftly and accurately, and our ticketing system enables you to maintain clarity while executing tasks efficiently. Instead of wasting time cutting and pasting text or endlessly scrolling through emails, you can finally centralize all license details, updates, and manuals in one location, making them easy to locate. Moreover, the ticket history allows you to track issues with specific PCs, facilitating timely replacements when necessary. Tracking registered hours is crucial for your business, yet it's often a tedious task that no one enjoys. With Inserve, logging hours and products becomes a seamless process, significantly enhancing your overall productivity and allowing you to focus on what truly matters. This way, you can dedicate your time to more important aspects of your work, knowing that administrative tasks are handled efficiently.
API Access
Has API
No
API Access
Has API
Yes
Integrations
3CX
No
Autotask PSA
No
Exact Online
No
Freshdesk
No
Freshservice
No
Gripp
No
OTRS
No
TOPdesk
No
Teamleader
No
Voyced
No
Integrations
3CX
Yes
Autotask PSA
Yes
Exact Online
Yes
Freshdesk
Yes
Freshservice
Yes
Gripp
Yes
OTRS
Yes
TOPdesk
Yes
Teamleader
Yes
Voyced
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
€39 per user per month
billed annually
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
FOSS Software
Founded
2001
Country
United States
Website
www.fossware.com/article/1/741410329271519
Vendor Details
Company Name
Inserve
Founded
2019
Country
Netherlands
Website
inserve.nl/
Product Features
Document Management
Access Controls
Yes
Archiving & Retention
Yes
Collaboration Tools
Yes
Compliance Tracking
Yes
Document Archiving
Yes
Document Assembly
Yes
Document Capture
No
Document Conversion
No
Document Delivery
Yes
Document Indexing
Yes
Document Retention
Yes
Electronic Signature
Yes
Email Management
Yes
File Recovery
Yes
File Type Conversion
Yes
Forms Management
Yes
Full Text Search
Yes
Offline Access
Yes
Optical Character Recognition
Yes
Print Management
Yes
Version Control
Yes
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
No
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
No
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
Yes
Service Level Agreement (SLA) Management
No
Ticket Management
Yes