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Average Ratings 0 Ratings
Description
Forsy is centered on genuine human signals derived from actual agent workflows, assisting teams in capturing, interpreting, and trading trajectory data across the entire agent ecosystem. It monitors agent activities in real time as they occur, instead of reconstructing actions after the fact, enabling native capture of traces, tasks, and toolchain interactions. The platform is crafted to ensure comprehensive coverage of routine tasks, specialized workflows, and various domains, providing teams with a unified engine for trajectory data based on their existing agents. By transforming AI agents into valuable strategic resources, Forsy makes authentic workflow information easily discoverable, licensable, and marketable within the agent data marketplace. Its high-quality data is specifically tailored for teams aspiring to develop more proficient and dependable agents, facilitating access to the critical real-world workflow traces necessary for enhancing agent performance, reliability, and assessment. This innovative approach not only streamlines workflows but also empowers organizations to leverage their data effectively, leading to more intelligent and adaptable AI solutions.
Description
Kodif stands at the forefront of customer support AI, transforming the landscape of customer service by automating ticket resolutions and equipping agents with advanced tools. This innovative platform enhances support workflows, allowing for quicker and more effective problem-solving while maintaining an essential human element. By integrating with various customer service platforms, Kodif guarantees that inquiries are managed effortlessly across multiple channels. Its core mission is to provide custom support solutions that cater to the specific requirements of each client. The AI agent within Kodif aids in ticket resolution through various mediums including chat, SMS, social media, and email, ensuring smooth transitions and offering an AI copilot to bolster customer experience teams. Additionally, the platform boasts features like tracking capabilities, generating tailored responses, performing tasks such as refunds or cancellations, and aggregating data to deliver enhanced insights and analytics. Ultimately, Kodif is dedicated to revolutionizing customer support by combining automation with a personalized touch.
API Access
Has API
API Access
Has API
Integrations
Flip
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Forsy
Founded
2023
Country
United States
Website
forsy.ai/
Vendor Details
Company Name
KODIF
Country
United States
Website
kodif.ai/
Product Features
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking