Assembled combines AI agents with advanced workforce management to give support teams the speed, flexibility, and control they need to excel. Our platform streamlines staffing for both in-house and outsourced teams, delivers forecasts with over 90% accuracy, and automates more than half of customer conversations. Whether it’s chat, email, or voice, Assembled orchestrates every interaction, allocating work between AI and human agents in real time. Leading brands like Stripe, Canva, and Robinhood rely on Assembled to boost performance and turn support into a growth driver. Key capabilities include scheduling, forecasting, live performance monitoring, vendor management, AI-powered chat, voice, and email agents, plus an AI Copilot that provides instant guidance, suggested responses, and rapid action tools for agents.
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Dialpad Support stands as an advanced AI-driven contact center solution that equips agents with immediate resources to surpass customer expectations. By utilizing self-service virtual agents and AI chatbots, it addresses routine inquiries efficiently, which not only shortens resolution times but also allows human agents to dedicate their efforts to more intricate problems. The platform includes live coaching through AI-enhanced scorecards and actionable insights, facilitating managers in assessing agent performance, providing real-time assistance during calls, and fine-tuning workflows. With integrated Contact Center AI, it evaluates voice and chat sentiment to identify areas of friction, while user-friendly dashboards and immediate analytics monitor essential metrics like average handling time, customer satisfaction scores, and accuracy in forecasting. Furthermore, seamless integrations with platforms such as Salesforce, Zendesk, Microsoft Teams, Google Workspace, and HubSpot consolidate customer interaction history and data. Its dual-cloud infrastructure guarantees enterprise-level resilience, boasting a 100% uptime service level agreement alongside robust disaster recovery solutions, ensuring uninterrupted service for users at all times. Ultimately, Dialpad Support not only enhances operational efficiency but also fosters stronger relationships between agents and customers.
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Microsoft Foundry Agent Service
Microsoft Foundry Agent Service provides a unified environment for building intelligent agents that automate high-value tasks across an organization. It supports multi-agent workflows, hosted custom-code agents, and seamless integration with Azure Logic Apps and other enterprise systems. Developers can extend agent capabilities using built-in memory, ready-to-use tools, and secure connectivity powered by the Model Context Protocol. The platform includes deep observability features—such as tracing, dashboards, and guardrails—to ensure safe, reliable, and cost-efficient operations at scale. Built-in governance via Entra Agent ID gives each agent a managed identity with full lifecycle, access, and policy controls. Organizations can deploy agents directly into Teams and Microsoft 365 Copilot to bring automation into everyday employee workflows instantly. With more than 100 compliance certifications and enterprise-grade security, Foundry Agent Service supports even the most regulated industries. Its combination of extensibility, security, and operational readiness makes it a powerful foundation for enterprise-wide AI adoption.
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Activeloop
Activeloop offers a comprehensive infrastructure for ongoing learning, aimed at teams engaged in software development, agent creation, and data pipeline management. At the heart of their offerings is Deeplake, a GPU-driven database specifically designed for agents, which operates on the principle that if artificial intelligence utilizes GPU technology, then the corresponding data should also be optimized for GPUs. Deeplake facilitates the grounding, versioning, querying, and GPU compatibility of AI agents by integrating both vector and tensor data into a unified storage solution, featuring GPU streaming capabilities for fine-tuning along with a serverless Postgres interface. This product empowers teams with a robust data engine for multimodal AI, enabling them to efficiently store, index, search, and stream data directly to their models and agents. Rather than viewing AI data as fragmented files, embeddings, metadata, and traces scattered across various disjointed systems, Activeloop consolidates these elements into a cohesive infrastructure that supports efficient retrieval, model training, fine-tuning, and memory management for agents. Additionally, the platform includes Hivemind, which transforms agent traces into collective team expertise, thereby allowing solutions developed once to be disseminated throughout the organization via trajectory capture, ultimately enhancing collaborative efficiency and innovation. This seamless integration of data and collaborative tools fosters an environment where teams can thrive in their AI initiatives.
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