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support

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Description

Formbricks is a open-source survey software. With Formbricks you can create link surveys like Typeform, website surveys like HotJar Ask and targeted in-app surveys. You can gather ANY kind of feedback of ANY user segment at ANY point in the user journey. Really powerful! Formbricks is used for: - Pre-churn surveys (understand why users cancel) - Onboarding segmentation (understand why users sign up) - Product-Market Fit survey (what power users are missing) - Fake Door Follow Ups (test feautres / value props) - Feature Satisfaction (how easy is this feature) - Marketing Attribution (how did you find out about us?) - Sales Support (enrich user profiles) - NPS, CES etc... But what is experience data worth in a silo? Not much! - Use product analytics data to pre-segment user base - Sync insights with CRMs, customer messaging tools, etc Not conviced yet? Maybe this helps: - Self-hosting in minutes (Docker) - 100% control over your data (open-source) - Customize / extend as you wish (open-source, you got it) It's free to get started, what's stopping you? 🤓

Description

Okapi offers an all-in-one experiential marketing software solution that captures every detail of your marketing programs. Specifically designed to simplify data collection and reporting, it enables you to measure your return on investment and effectively manage your face-to-face marketing initiatives using a single, comprehensive tool. This event program management software features real-time data collection and reporting capabilities, allowing for seamless scheduling and oversight of all your marketing efforts. By organizing data for efficient reporting, Okapi empowers you to assess your program's ROI, equipping you with the insights necessary to make informed decisions that enhance future outcomes. You can focus on measuring what truly matters and accurately calculate your experiential ROI. With features that encompass surveys, demographics, and CRM contact information, Okapi facilitates a deeper understanding of your audience and fosters long-term connections. Ultimately, this software not only streamlines your marketing processes but also drives continuous improvement in your strategies.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Activepieces Yes 
Airtable Yes 
ElectroNeek Yes 
Elestio Yes 
Google Sheets Yes 
HubSpot Marketing Hub No 
KantanMT No 
Leo Yes 
Make Yes 
Mantle Network No 
Mazaal AI Yes 
Microsoft Excel No 
Notion Yes 
Scroll No 
Slack Yes 
Tableau No 
Zapier Yes 
n8n Yes 

Integrations

Activepieces No 
Airtable No 
ElectroNeek No 
Elestio No 
Google Sheets No 
HubSpot Marketing Hub Yes 
KantanMT Yes 
Leo No 
Make No 
Mantle Network Yes 
Mazaal AI No 
Microsoft Excel Yes 
Notion No 
Scroll Yes 
Slack No 
Tableau Yes 
Zapier No 
n8n No 

Pricing Details

$30 per month
Free Trial No 
Free Version Yes 

Pricing Details

$99 per user per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Formbricks

Founded

2022

Country

Germany

Website

formbricks.com

Vendor Details

Company Name

okapi

Founded

2017

Country

United States

Website

www.okapihq.com

Product Features

Experience Management

Action Management No 
Analytics No 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis No 

Survey

Custom Survey URLs No 
Data Analysis Tools No 
Email Marketing No 
Mobile Survey Yes 
Offline Response Collection No 
Paper Survey No 
Question Branching Yes 
Question Library No 
Site Intercept Survey Yes 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

Product Features

Event Marketing

Audience Segmentation Yes 
Campaign Management Yes 
Email Marketing No 
Event Calendar Yes 
Landing Pages / Web Forms Yes 
Location-Based Marketing Yes 
Reporting/Analytics Yes 
Social Media Promotion No 
Surveys & Feedback Yes 
Website Management No 

Experience Management

Action Management No 
Analytics Yes 
Customer Segmentation No 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis No 
Trend Analysis No 

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection Yes 
Paper Survey Yes 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

Alternatives

Alternatives