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Description
For-Sight Guest Engagement serves as an innovative Marketing and Hotel CRM solution aimed at elevating the guest experience by increasing direct bookings, improving data utilization, and optimizing marketing efforts. This solution gathers crucial data from your Property Management System (PMS) alongside several essential hotel systems, such as Point of Sale, Reputation Management, and Wifi registration. By continuously integrating this information, it establishes a comprehensive and reliable source of truth for each guest, tracking their interactions at every stage of their hotel experience. With our user-friendly and intuitive Query Engine, you can perform in-depth analyses of your data, and save or schedule regular queries to streamline your workflow. Furthermore, this tool allows you to segment your data effectively, enabling you to provide tailored omnichannel communications to your guests, thus enhancing their overall experience and creating opportunities for upselling. The emphasis on delivering a customized guest experience not only fosters brand loyalty and boosts direct bookings but also enhances the return on investment for your marketing strategies while reducing dependence on online travel agencies. Ultimately, this helps hotels to build stronger relationships with their guests, leading to long-term success.
Description
SEGMENTAIL is a comprehensive CRM platform designed specifically for the modern omnichannel retail landscape, enabling you to effectively interpret your clients' data and deliver tailored experiences throughout their entire customer journey. It seamlessly aggregates client-related data, transactions, and promotional information from a variety of sources, including ecommerce platforms, POS systems, and contact management tools. This data is then analyzed to create a distinct profile for each client, integrating both online and offline information into a cohesive whole. By transforming raw data into actionable customer segments, you can engage meaningfully with your audience. The segments produced by SEGMENTAIL empower you to customize your marketing initiatives, provide fully personalized shopping experiences, and achieve enhanced outcomes. Understanding that each client is unique, SEGMENTAIL equips you with all the essential tools for effective communication with each individual, ultimately fostering deeper connections and loyalty. With this platform, businesses can elevate their customer engagement strategy to new heights.
API Access
Has API
API Access
Has API
Integrations
Amazon Web Services (AWS)
Global Payments
Gmail
Google Drive
Infor CRM
JOOR
Microsoft Outlook
Oracle Cloud Infrastructure
PrestaShop
ResDiary
Integrations
Amazon Web Services (AWS)
Global Payments
Gmail
Google Drive
Infor CRM
JOOR
Microsoft Outlook
Oracle Cloud Infrastructure
PrestaShop
ResDiary
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
For-Sight
Country
United Kingdom
Website
for-sight.com
Vendor Details
Company Name
Status2
Country
Spain
Website
status2.com/soluciones/segmentail-crm-retail-omnicanal/
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
