Comarch Loyalty Marketing Platform
The Comarch Loyalty Marketing Platform is an innovative solution created to elevate customer loyalty and engagement through dynamic loyalty programs. Designed for businesses across various sectors, this platform enables organizations to cultivate stronger connections with their customers by leveraging data insights and automation.
With the Comarch platform, companies can create targeted campaigns that resonate with individual preferences, fostering increased customer retention and brand allegiance. Key functionalities include marketing automation for efficient campaign management, pre-configured customer journeys that ensure smooth interactions, and advanced personalization tools that cater to unique customer behaviors.
Furthermore, the platform uses AI-driven analytics to provide deep insights into customer trends. Additional features, such as fraud detection and customizable rewards systems, empower companies to deliver meaningful incentives that encourage repeat business.
With 30 years of expertise in executing the most complex loyalty initiatives, Comarch supports some of the world’s most recognized brands, such as Auchan, BP, Carrefour, Heathrow Airport, JetBlue Airlines, Galeries Lafayette, and True Digital.
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incentX
incentX isn't just another sales commission software; it's a game-changer for businesses keen on optimizing their incentive management.
In a world where efficiency is paramount, incentX delivers by making complex calculations feel effortless. Align your sales team's ambitions with the company's direction, creating a cohesive work environment.
Manual calculations?
They're a thing of the past. With our platform, you get quick and accurate results. Integration is seamless, especially with powerhouses like SAP and Oracle NetSuite, ensuring your data is always connected.
But it's not just about crunching numbers; our analytics provide a deeper understanding, shaping your future strategies. The streamlined processes reduce potential errors, ensuring all teams, from sales to finance, are aligned.
Every customer interaction is an opportunity, and with incentX, these moments are maximized, leading to lasting relationships.
With incentX, you're not just managing; you're excelling.
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Medallia Concierge
Medallia Concierge, formerly Zingle, is an intelligent text-based and in-app messaging system that enhances, personalizes and elevates the customer and employee experience and builds loyalty. Build brand loyalty by delighting customers with personalized engagement. AI-powered personalized promotions can drive sales. Discover meaningful insights to increase efficiency.
Use personalized two-way messages to build customer loyalty. This will allow you to address customer needs and wants in real-time. Communicate with your customers and solicit their feedback across all channels, from SMS to webchat to Facebook Messenger or other apps, wherever they are. Identify opportunities to improve the experience as it unfolds. Connect this data directly to the most popular CRM solutions and customer service tools. With Medallia’s advanced segmentation capability, customer data can also be used to design services that are brand-differentiated for each customer segment.
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Altcraft
Altcraft Platform is an Omnichannel CDP.
Distributed as a private cloud, or on-premise software.
- On-premise deployment allows you to tailor the software to your business needs.
Cloud offers an account with tariffs that are based on customer profiles.
FEATURES
Collect customer profiles
- The entire history of actions
Multiple resource subscriptions
- Location & device information
- CRM & SQL Data Integration
Customer profile 360 analytics
Automate marketing workflow
- Customer journey
- A/B/n Test Tools
- Content personalization
- Static & dynamic segmentation
- Web and messaging event tracking
- Transactional messaging
Easy and powerful email builder
Communicate via digital channels
- Messengers
SMS Marketing
- Rich mobile and Web Push
- Banners, social and custom channels
Forms
Analytics in real-time
- Pixel goals
- Cohort analysis
- Audience growth report
- Interactive conversion funnels
Summary reports
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