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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Gain a comprehensive understanding of your clients through an intuitive interface that presents encounters, core service interactions, segments, claims, and billing statuses. Care Managers can effectively monitor advancements in addressing care gaps for members. These documents can be seamlessly linked to care plans, enhancing both tracking and reporting efficiency. Claims and documentation can be sent directly to the MAPP HHTS, supported by a top-tier MAPP synchronization process and continuous customer assistance. The system allows for the efficient generation of claims and CMA statements while automatically managing Health Home billing prerequisites. In cases where HML rate codes are modified, you can easily void and resubmit claims. Built-in HML logic ensures that HMLs are completed with the required number of core services, face-to-face encounters, and other pertinent criteria. Participate in roundtable discussions with fellow users to explore our product roadmap and the evolving requirements of Health Home. Our team is committed to regularly checking in with clients to cater to their specific needs and enhance their experience. This approach not only fosters better communication but also ensures that we are aligned with our customers' goals and expectations.

Description

InsightPro is an online platform designed for workforce analytics and operations specifically aimed at health insurance payers, third-party administrators, benefit administrators, and health plans. It facilitates claims management, quality assurance, and support for member contact-center teams. The claims functionalities encompass inventory tracking, task allocation and distribution, production planning, forecasting, KPI dashboards, activity surveillance, and query resolution capabilities. Quality assurance teams are equipped with tools for configurable audits, sampling, capacity planning, error feedback mechanisms, rebuttal workflows, and performance reporting options. The platform's contact-center capabilities include access to member and call-history views, adjustable workflows, real-time insights, and performance analytics. Additionally, workforce dashboards enable managers to oversee productivity, workload, quality, and operational trends, while administrative features aid in user and workflow management. As a SaaS solution, this platform is customizable to meet the unique operational needs of payers, with pricing and plan scope tailored according to customer specifications, ensuring flexibility and adaptability in service delivery. This comprehensive suite of features empowers organizations to enhance their operational efficiency and improve overall service quality.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

CaraSolva Yes 

Integrations

CaraSolva No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Flexible payment options include monthly plans and pay-per-transaction billing. SaaS pricing is tailored to selected features and customer requirements; no long-term commitment is required.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Foothold Technology

Founded

2000

Country

United States

Website

footholdtechnology.com/care-management

Vendor Details

Company Name

MDI NetworX

Founded

2014

Country

United States

Website

insightpro.ai/

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