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Description
This user-friendly tool serves as an ideal communication platform for organizing and distributing your concepts, standards, and guidelines, thereby safeguarding your brand and establishing a strong identity. It facilitates the digital communication of your ideas, ensuring efficient outreach to both your services and clients. Additionally, it aids in enhancing and managing your budget estimations and expenses, providing a straightforward and transparent overview of your concepts and their iterations. By promoting better concept application on a large scale, it creates a centralized hub for communicating your ideas and executing projects. With personalized and secure access control, this tool is accessible anytime and anywhere. It supports a diverse range of file formats, including jpg, pdf, dwg, and more. We would be delighted to showcase our distinctive product at your location, where we can collaboratively identify the ideal solution tailored to your company's needs. Furthermore, our dedicated team will ensure ongoing support to maximize your experience with the platform.
Description
Ticketing involves often working with a variety of data. A ticket can contain everything from general inquiries to confidential personnel information. Znuny has developed a comprehensive concept of rights and responsibilities that governs access to specific areas. Znuny is the central of customer communication and uses different entities to interact. Znuny allows you to link business processes and tickets. Business processes can be first designed in Znuny and then implemented within tickets. Customers can also access this knowledge database through the customer self-service portal.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Fookuz
Founded
2017
Country
Belgium
Website
fookuz.com
Vendor Details
Company Name
Znuny
Founded
2012
Country
Germany
Website
www.znuny.org/en
Product Features
Project Management
Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
