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Description
Folio serves as a digital guidebook platform aimed at enriching the experiences of guests for short-term rental providers. This tool enables hosts to craft sleek, customizable guidebooks that can easily be distributed through a simple link or QR code, eliminating the requirement for any app installations. These personalized guidebooks can include photos, videos, and notes, supplying guests with critical information such as Wi-Fi access, house rules, appliance instructions, and local attractions. In less than 10 minutes, hosts can create a guide using pre-made templates or by importing details from their property management systems. Additionally, it features collaborative editing for co-hosts, real-time updates, and analytics to monitor guest interactions. By anticipating guest inquiries and fostering a consistent brand presence, Folio not only saves time for hosts but also enhances overall guest satisfaction and engagement. This makes it an invaluable tool for short-term rental hosts looking to streamline their operations and provide a memorable stay for their guests.
Description
HostReply is an innovative, cloud-based platform designed to assist short-term rental hosts and property managers by serving as an AI co-host and guest messaging hub. This tool seamlessly integrates with property management systems (PMS), allowing users to synchronize reservations, listing information, and communications all within a unified dashboard. By leveraging contextual booking information, house rules, property insights, and previous message histories, it crafts responses on PMS channels for hosts to easily review and send with a single click, while also highlighting inquiries that require human intervention. Guests can reach out through various platforms such as Airbnb, Booking.com, email, and WhatsApp, with the capability to receive replies in 32 different languages, including translation features for ongoing conversations. Additionally, the Sales Agent function provides eligible guests with the option to extend their stay for available nights, adhering to pricing guidelines set by the host. The beta version of Host AI is equipped to respond to queries regarding bookings, arrivals, and guest specifics. Furthermore, the Pro plan facilitates the generation of Nuki smart-lock codes for each booking, and compatibility with heating systems allows for temperature adjustments. Overall, HostReply serves as a comprehensive solution for vacation rental operators, enhancing their ability to manage guest interactions and streamline associated tasks in conjunction with their PMS. In essence, it brings together multiple functionalities to improve operational efficiency and guest satisfaction in the rental space.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Pricing Details
$6 per month
Free Trial
Yes
Free Version
No
Pricing Details
€7.90/listing/month
Starter costs €7.90 per listing per month for hosts with 1–3 listings. Pro costs €9.90 per listing per month and adds the Sales Agent for orphan-night outreach and pricing guardrails. Scale has custom pricing for property managers with 30 or more listings. A 14-day free trial is available without a credit card; subscriptions can be cancelled anytime.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Folio
Country
United States
Website
www.foliotravel.com
Vendor Details
Company Name
HostReply OÜ
Founded
2023
Country
Estonia
Website
hostreply.com
