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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Flowly AI offers a cloud-centric AI voice receptionist designed specifically for trades and home service industries such as plumbing, HVAC, electrical, roofing, and garage door services in British Columbia. Operating 24/7, it efficiently handles incoming calls by identifying caller requirements, arranging service appointments, and scheduling estimates and inspections directly into the company’s calendar, while also sending a summary email after each interaction. Businesses have the convenience of forwarding their current phone number instead of changing it. The vendor is responsible for setting up the service, crafting call scripts tailored to each company’s specific offerings, pricing, and operational hours, and providing ongoing support for script modifications. The Full-Time plan features emergency dispatch services for on-call technicians, while the After-Hours plan caters to nighttime, weekend, and overflow calls. Monthly billing applies to the plans, which come with usage restrictions and extra charges for additional minutes used, ensuring transparency in costs. This solution allows businesses to enhance customer service while focusing on their core operations.

Description

Reception by ElevenAgents offers a 24/7 AI receptionist service that efficiently manages phone calls, addresses inquiries, schedules appointments, and oversees calendars with a natural, conversational tone. Companies can simply input their website URL, obtain a dedicated phone number, and activate their AI receptionist within minutes, ensuring that it aligns with their specific business needs. This service is capable of handling both voice calls and chat interactions, booking appointments directly on calendars, and allowing teams to designate when staff should take calls, stepping in when no one is available or during off-hours. Reception is versatile and can adapt to various business processes, such as screening and directing legal inquiries, qualifying potential real estate clients, organizing property viewings, coordinating home service appointments, managing personal care bookings, and responding to questions related to hotels and restaurants. Furthermore, businesses have the flexibility to personalize the greeting, tone, and operational guidelines to reflect their brand identity effectively. By integrating Reception, companies can enhance their customer service while freeing up valuable time for their teams.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

ElevenAgents No 
ElevenLabs No 
Google Calendar No 
Zapier No 

Integrations

ElevenAgents Yes 
ElevenLabs Yes 
Google Calendar Yes 
Zapier Yes 

Pricing Details

$297 CAD/month
After-Hours: $297/month for up to 600 minutes. Full-Time: $497/month for up to 1,500 minutes. Plans are billed monthly, with no setup fee or annual contract. Usage above the plan allowance is $0.35 per minute. A free two-week pilot is available without a card. The first five founding clients may qualify for Full-Time at $297/month for 12 months.
Free Trial Yes 
Free Version No 

Pricing Details

$29/month
Basic: $29/month
Plus: $79/month
Premium: $199/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Flowly AI

Country

Canada

Website

flowlyai.ca

Vendor Details

Company Name

ElevenLabs

Founded

2022

Country

United Kingdom

Website

elevenlabs.io/reception

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