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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Flowcart is a commerce platform designed for WhatsApp that assists B2C brands in enhancing customer acquisition, accelerating conversions through an in-chat product catalog and one-tap checkout, and fostering customer loyalty via gamified broadcasts, automated recovery efforts, and rewards programs. In addition to campaign management, Flowcart facilitates comprehensive customer journeys that encompass lead capture, tailored flows, cart recovery, cash on delivery verification, order tracking, support transitions, and revenue analytics, all within the WhatsApp interface. It seamlessly integrates with a wide range of platforms, including storefronts like Shopify, WooCommerce, Magento, and WordPress, as well as ERPs such as Odoo and SAP, and CRMs like HubSpot and Zoho, supplemented by APIs and webhooks for bespoke workflows. Furthermore, Flowcart supports in-chat payments through prominent providers such as Peach Payments, Paystack, M-Pesa, Razorpay, and Stripe, enabling customers to explore, purchase, and reorder directly in the chat without needing to exit the conversation. This approach not only streamlines the shopping experience but also empowers brands to engage with their customers more effectively throughout the entire purchasing process.

Description

AI-driven customer service with a human touch. This self-sufficient chat platform tailored for business merges exceptional human empathy with smart automation, revolutionizing customer interactions and operational processes. Provide your customers with outstanding conversational support that leaves a lasting impression. Enrich your brand identity by developing unique AI Personas that resonate with your audience.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Shopify
WhatsApp
ERPNext
Facebook
Facebook Messenger
Flip
GPT-4
Gorgias
HubSpot Customer Platform
Intercom
Paystack
Peach Payments
SAP ERP
Skio
Stripe
WooCommerce
X (Twitter)
Zendesk
Zoho CRM
iMessage

Integrations

Shopify
WhatsApp
ERPNext
Facebook
Facebook Messenger
Flip
GPT-4
Gorgias
HubSpot Customer Platform
Intercom
Paystack
Peach Payments
SAP ERP
Skio
Stripe
WooCommerce
X (Twitter)
Zendesk
Zoho CRM
iMessage

Pricing Details

$70/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Flowcart

Founded

2020

Country

United States

Website

flowcart.ai/

Vendor Details

Company Name

Siena

Founded

2023

Country

United States

Website

www.siena.cx/

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Alternatives

Alternatives

M-PESA Reviews

M-PESA

Vodafone
LiveChat Reviews

LiveChat

LiveChat Software