Average Ratings 11 Ratings
Average Ratings 15 Ratings
Description
FlowShare is a Windows-native process documentation tool that runs locally in the background, recording every step you take across desktop applications, browser-based tools, and enterprise systems like SAP GUI, then delivers a detailed, step-by-step guide for completing the task. Focus on what matters instead of wasting time on documentation.
Get your staff trained on complex tasks and processes in hours, instead of days or weeks. Guides are easy to distribute, accurate, and look professional no matter who creates them, no manual screenshotting or writing required.
FlowShare's AI-powered assistant, FlowShare Assist, provides 24/7 instant help, guiding your end-users through troubleshooting and problem-solving independently.
The FlowShare Portal serves as a central knowledge hub, making solutions and step-by-step guides readily accessible, fostering continuous learning and collaboration across your team, no FlowShare installation required to browse.
7-day free trial, plans from €39/user/month. Learn more at getflowshare.com
Description
ProProfs Knowledge Base serves as a powerful knowledge management tool designed to create easily searchable online FAQs, enhancing customer service and minimizing ticket volumes. This platform centralizes access to a wide array of files, documents, and instructional articles, allowing users to reach them from various devices and platforms. Organizations can seamlessly disseminate crucial information to train their sales, customer service, and support personnel effectively. Furthermore, it acts as a valuable resource for onboarding new employees, familiarizing them with company protocols and procedures. By significantly boosting productivity, ProProfs Knowledge Base enables both employees and customers to swiftly locate the information they seek, regardless of time or location. Additionally, this software alleviates the repetitive task of answering frequently asked questions, streamlining communication and efficiency within the organization. Ultimately, it enhances overall operational effectiveness by ensuring that knowledge is readily available when needed.
API Access
Has API
No
API Access
Has API
No
Integrations
Confluence
Yes
ELO ECM Suite
Yes
Freshdesk
No
Google Analytics
No
Guru
Yes
HeyGen
Yes
Jira
No
Jira Work Management
No
LiveChat
No
Microsoft 365
Yes
Integrations
Confluence
No
ELO ECM Suite
No
Freshdesk
Yes
Google Analytics
Yes
Guru
No
HeyGen
No
Jira
Yes
Jira Work Management
Yes
LiveChat
Yes
Microsoft 365
No
Pricing Details
€39/month/user
39€/month or 450€/year, Floating Licensing possible for 10+ users, Free Version available with limited features and 7 day Free Trial for Professional Version
Free Trial
Yes
Free Version
Yes
Pricing Details
$6 per user per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
miraminds GmbH
Founded
2016
Country
Germany
Website
getflowshare.com
Vendor Details
Company Name
ProProfs
Founded
2006
Country
United States
Website
www.proprofs.com
Product Features
Digital Adoption Platforms
Audience Segmentation
No
Content Creation
Yes
Contextual Guidance
No
Data Validation
No
In-App Training
No
Launch Management
No
Multi-Language
Yes
Self Service Tools
Yes
Surveys & Feedback
No
User Onboarding
Yes
Document Generation
Batch Processing
No
Collaboration
No
Digital Signature
No
Interaction Tracking
No
Multiple Output Formats
Yes
Templates
Yes
Document Management
Access Controls
Yes
Archiving & Retention
No
Collaboration Tools
No
Compliance Tracking
No
Document Archiving
Yes
Document Assembly
Yes
Document Capture
Yes
Document Conversion
Yes
Document Delivery
No
Document Indexing
No
Document Retention
Yes
Electronic Signature
No
Email Management
No
File Recovery
No
File Type Conversion
Yes
Forms Management
No
Full Text Search
No
Offline Access
Yes
Optical Character Recognition
No
Print Management
No
Version Control
Yes
Help Authoring Tools
Collaboration Tools
Yes
Content Library
Yes
Drag & Drop Editing
Yes
Image Library
Yes
Import HTML / Word
No
Multi-Format Output
Yes
Offline Editing
Yes
Preview Output
Yes
Screenshot Tool
Yes
Search
Yes
Templates
Yes
Text Editor / Word Processor
Yes
Translation Tools
Yes
Version Control
Yes
Software Documentation
Access Roles / User Permissions
Yes
Automatic Documentation Generation
Yes
Collaboration Tools
No
Docs Web Hosting
Yes
Feedback Capture
No
Markdown Support
Yes
Multiple Formats Support
Yes
Multiple Versions Support
No
Version Control
Yes
WYSIWIG Editor
No
Webhooks
No
reStructured Text Support
No
Product Features
Help Authoring Tools
Collaboration Tools
No
Content Library
No
Drag & Drop Editing
No
Image Library
No
Import HTML / Word
No
Multi-Format Output
No
Offline Editing
No
Preview Output
No
Screenshot Tool
No
Search
No
Templates
No
Text Editor / Word Processor
No
Translation Tools
No
Version Control
No
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
No
Collaboration
Yes
Content Management
Yes
Decision Tree
Yes
Discussion Boards
No
Full Text Search
Yes
Knowledge Base Management
Yes
Self Service Portal
Yes
Software Documentation
Access Roles / User Permissions
No
Automatic Documentation Generation
No
Collaboration Tools
Yes
Docs Web Hosting
No
Feedback Capture
No
Markdown Support
No
Multiple Formats Support
No
Multiple Versions Support
No
Version Control
Yes
WYSIWIG Editor
No
Webhooks
Yes
reStructured Text Support
No