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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

FlipKey operates under the umbrella of TripAdvisor Rentals, which stands as a prominent marketplace for vacation rentals, boasting over 830,000 properties across 190 nations. Whether you seek a centrally located studio, a secluded private island, a quaint ski chalet, or a vast beach house, TripAdvisor Rentals has the ideal accommodation to suit your needs. The platform pairs the unique insights of local homeowners with the vast knowledge derived from 465 million traveler reviews on TripAdvisor, ensuring you make more informed choices for your stay. With TripAdvisor, not only will you secure the best rental options, but you will also uncover top-notch restaurants, attractions, and experiences tailored to your destination. Founded in 2007 and joining TripAdvisor Rentals in 2008, FlipKey is part of a larger family that includes Holiday Lettings, Niumba, Vacation Home Rentals, and HouseTrip, all dedicated to providing travelers with exceptional lodging choices. This diverse portfolio ensures that travelers have access to a wide range of unique and memorable accommodations worldwide, enhancing their travel experiences even further.

Description

ReviewPro offers a powerful suite of tools and processes that help hoteliers manage guest experience. Brands can now gather guest feedback from all touchpoints of the guest journey and manage it on a single dashboard. This allows them to gain valuable insights into areas that need improvement. Hoteliers can automate guest communication using an AI-driven messaging platform. This allows them to respond quicker and more efficiently to guests' queries and requests. These tools enable hoteliers to quickly fix problems while guests are still on the property. Guests' insights can be used to improve the guest experience, boost online visibility, improve rankings on OTAs, TripAdvisor, increase revenue, and raise reputation.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Tripadvisor Yes 
Bookerville Yes 
CiiRUS Yes 
Effective Tours Yes 
Escapia Yes 
HotelAppz No 
Houseguide Yes 
IDeaS G3 RMS No 
IdoSell Booking Yes 
Lodgix Yes 
MyForecast No 
Oaky No 
Rategenie Yes 
Seekom No 
Shift Yes 
Storable Newbook No 
TIDY Yes 
Tokeet Yes 

Integrations

Tripadvisor Yes 
Bookerville No 
CiiRUS No 
Effective Tours No 
Escapia No 
HotelAppz Yes 
Houseguide No 
IDeaS G3 RMS Yes 
IdoSell Booking No 
Lodgix No 
MyForecast Yes 
Oaky Yes 
Rategenie No 
Seekom Yes 
Shift No 
Storable Newbook Yes 
TIDY No 
Tokeet No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Tripadvisor

Founded

2000

Country

United States

Website

www.flipkey.com

Vendor Details

Company Name

Review Rank

Founded

2008

Country

Spain

Website

www.reviewpro.com

Product Features

Vacation Rental

Contact Management Yes 
Fee / Commission Management Yes 
Guest Reviews / Ratings Yes 
Housekeeping Management No 
Lead Management Yes 
Owner Statements No 
Payment Processing Yes 
Property Database Yes 
Reservations Management Yes 
Vendor Management No 
Work Order Management No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover Yes 
Inline Media / Videos No 
Machine Learning Yes 
Natural Language Processing Yes 
Payment Integration No 
Prediction No 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis No 
Social Media Integration Yes 

Customer Communications Management

Batch Communications Yes 
Chat / Messaging Yes 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications Yes 
On-Demand Communications Yes 
Personalization Yes 
Print Management No 
Template Management Yes 
Video Content No 

Issue Tracking

Assignment Management Yes 
Dashboard Yes 
Escalation Management Yes 
Issue Auditing No 
Issue Scheduling No 
Knowledge Base No 
Project Management No 
Recurring Issues Yes 
Scheduling No 
Task Management Yes 

Review Management

Campaign Management No 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request No 
Sentiment Analysis Yes 
Social Sharing No 
White Label No 

Survey

Custom Survey URLs No 
Data Analysis Tools Yes 
Email Marketing No 
Mobile Survey Yes 
Offline Response Collection No 
Paper Survey No 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey No 
Skip Logic Yes 
Supports Audio / Images / Video No 

Alternatives

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