Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Flexkeeping serves as a comprehensive communication and housekeeping platform specifically designed for hotels. By transforming disorganized daily operations into efficient, transparent, and automated teamwork, it allows you to oversee all aspects of your hotel management while simultaneously reducing costs and enhancing guest reviews. This software seamlessly integrates all departments, empowering you to manage hotel tasks effortlessly. With the capability to organize and monitor all housekeeping efforts, it enhances communication, fosters productivity, and provides instant access to essential information. Additionally, the maintenance module of Flexkeeping equips maintenance personnel to perform their duties more efficiently and effectively. By automating and digitizing the responsibilities of housekeepers, more time can be dedicated to ensuring quality service. The system allows for the automation, scheduling, and supervision of both preventive and reactive maintenance tasks. It also enables you to identify major challenges through insightful data analysis, allowing you to remove bottlenecks and ensure a continuous workflow. Furthermore, Flexkeeping helps maximize minibar profits, ensures timely room service delivery, and consistently exceeds guest expectations, ultimately leading to a superior hospitality experience.
Description
Improving guest experiences, boosting staff efficiency, enhancing communication, and increasing revenue. A robust and user-friendly integrated suite of web and mobile tools focused on facility maintenance and service automation for hotels, cruise lines, resorts, and various property managers aims to elevate their environments, assets, and overall maintenance while improving guest service standards. IssuTrax™ serves as a versatile issue tracking and maintenance management software solution that fosters productivity, teamwork, and accountability by equipping users with the essential tools and infrastructure necessary for delivering exceptional customer service. By connecting personnel, locations, and resources within a unified system, IssuTrax enables real-time collaboration and establishes a comprehensive framework for creating, monitoring, and managing guest service requests, maintenance activities, safety and environmental concerns, as well as work from external vendors, all seamlessly integrated into one platform. This innovative approach not only streamlines operations but also ensures that every aspect of guest satisfaction is meticulously addressed.
API Access
Has API
No
API Access
Has API
No
Integrations
Beds24
Yes
Ericsoft Booking Engine
Yes
Guesty
Yes
MAIS Systems HSC
Yes
Mews
Yes
Oracle Hospitality Reporting and Analytics
Yes
Protel Booking Engine
Yes
Runnr.ai
Yes
SIHOT
Yes
apaleo
Yes
Integrations
Beds24
No
Ericsoft Booking Engine
No
Guesty
No
MAIS Systems HSC
No
Mews
No
Oracle Hospitality Reporting and Analytics
No
Protel Booking Engine
No
Runnr.ai
No
SIHOT
No
apaleo
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Flexkeeping
Founded
2012
Country
Slovenia
Website
www.flexkeeping.com
Vendor Details
Company Name
OnboarD Software
Founded
2000
Country
United States
Website
www.onbts.com
Product Features
Team Communication
Activity / News Feed
No
Audio Calls
No
Calendar Management
No
Chat / Messaging
No
Discussion Threads
No
File Sharing
No
Mobile Access
No
Push Notifications
No
Search
No
Surveys & Feedback
No
Task Management
No
Video Conferencing
No
Product Features
Complaint Management
Case Management
Yes
Complaint Classification
Yes
Corrective Actions (CAPA)
No
Customer Complaint Tracking
Yes
Feedback Management
Yes
Forms Management
No
Issue Tracking
Yes
Quality Assurance Management
Yes
Routing
Yes
Self Service Portal
No
Social Media Monitoring
No
Survey Management
No
Issue Tracking
Assignment Management
Yes
Dashboard
Yes
Escalation Management
Yes
Issue Auditing
No
Issue Scheduling
Yes
Knowledge Base
No
Project Management
No
Recurring Issues
Yes
Scheduling
No
Task Management
Yes
Work Order
Contract Management
No
Customer Database
No
Dispatch Management
Yes
Inventory Control
No
Job Management
Yes
Preventive Maintenance
No
Quotes / Estimates
No
Recurring Appointments
Yes
Routing
Yes
Scheduling
Yes
Task Management
Yes