Average Ratings 23 Ratings

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Remote support app that delivers unattended, on-demand support to clients anywhere in the world. Easy to use and quick, FixMe.IT connects you instantly to any remote computer. It allows you to transfer files and switch between sessions, saving you time, effort and money. FixMe.IT is designed for sole proprietors, small businesses, and large corporations in different industries and sectors. It offers multi-session handling and unattended desktop sharing. Video-session recording, multiwindow control, whiteboard tools and more.

Description

RemoteCall, a cloud-based remote support solution that connects agents and clients, is cloud-based. RemoteCall supports client PCs, mobile devices, and via camera using either the cloud-based service or an in-house server solution. The best solution for IT professionals. RSUPPORT's innovative remote service technology can help you improve your business from your mobile devices, desktops, websites, and apps. RemoteCall WebViewer, our flagship product, has been highly praised by all types companies, governments, public institution, manufacturers, and organizations in finance and education for its speed, reliability, security, and great customer service.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Herfert Software Yes 

Integrations

Herfert Software No 

Pricing Details

$32.50/month/seat
Annual subscription - $32.50 per seat / month (billed annually)
Monthly subscription - $39 per seat / month (billed monthly)
Free Trial Yes 
Free Version No 

Pricing Details

$59.90/month/user
PC : $59.90 / month / user
PC + Mobile : $79.90 / month / user
PC + Visual : $74.90 / month / user
PC + Mobile + Visual : $129.90 / month / user

* Bulk license discount available.
** Standalone/in-house deployment available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Techinline

Founded

2007

Country

Canada

Website

www.techinline.com/

Vendor Details

Company Name

RSUPPORT Co. Ltd.

Founded

2001

Country

South Korea

Website

www.remotecall.com

Product Features

Remote Desktop

Chat Yes 
Cross-Platform Access No 
File Transfer Yes 
Group View No 
Mobile Device Access No 
Multi Monitor Support Yes 
Record Remote Sessions Yes 
Remote Print No 
Remote Wake No 
User Management No 

Remote Support

Diagnostic Tools No 
File Transfer Yes 
Live Chat Yes 
Real-time Chat Yes 
Remote Control Yes 
Screen Sharing Yes 
Session Recording Yes 
Session Transfer No 
Surveys & Feedback Yes 

Product Features

Remote Support

Diagnostic Tools Yes 
File Transfer Yes 
Live Chat No 
Real-time Chat Yes 
Remote Control Yes 
Screen Sharing Yes 
Session Recording Yes 
Session Transfer Yes 
Surveys & Feedback Yes 

Alternatives

Alternatives