Average Ratings 23 Ratings
Average Ratings 0 Ratings
Description
Remote support app that delivers unattended, on-demand support to clients anywhere in the world. Easy to use and quick, FixMe.IT connects you instantly to any remote computer. It allows you to transfer files and switch between sessions, saving you time, effort and money. FixMe.IT is designed for sole proprietors, small businesses, and large corporations in different industries and sectors. It offers multi-session handling and unattended desktop sharing. Video-session recording, multiwindow control, whiteboard tools and more.
Description
Fullview empowers you to provide customer support that is seamless, scalable and personalized and is designed to revolutionize the workflows of support and success teams, as well as product teams and developers.
The moment a customer experiences an issue, you can instantly see the complete user journey of that specific user, replay recent sessions, access their device and network information or start a live cobrowsing session with them.
Fullview Replays allows you to jump to errors or specific events and it even includes privacy features that blur out sensitive information.
Fullview Live lets you start cobrowsing sessions is seconds, without your users having to leave your product. You can highlight elements on their screen, click on elements or submit forms.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Herfert Software
Yes
Intercom
No
Jira
No
OneShot
No
Zendesk
No
Integrations
Herfert Software
No
Intercom
Yes
Jira
Yes
OneShot
Yes
Zendesk
Yes
Pricing Details
$32.50/month/seat
Annual subscription - $32.50 per seat / month (billed annually)
Monthly subscription - $39 per seat / month (billed monthly)
Monthly subscription - $39 per seat / month (billed monthly)
Free Trial
Yes
Free Version
No
Pricing Details
$50 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Techinline
Founded
2007
Country
Canada
Website
www.techinline.com/
Vendor Details
Company Name
Fullview
Founded
2019
Country
Denmark
Website
www.fullview.io
Product Features
Remote Desktop
Chat
Yes
Cross-Platform Access
No
File Transfer
Yes
Group View
No
Mobile Device Access
No
Multi Monitor Support
Yes
Record Remote Sessions
Yes
Remote Print
No
Remote Wake
No
User Management
No
Remote Support
Diagnostic Tools
No
File Transfer
Yes
Live Chat
Yes
Real-time Chat
Yes
Remote Control
Yes
Screen Sharing
Yes
Session Recording
Yes
Session Transfer
No
Surveys & Feedback
Yes
Product Features
Remote Support
Diagnostic Tools
No
File Transfer
No
Live Chat
Yes
Real-time Chat
No
Remote Control
Yes
Screen Sharing
Yes
Session Recording
Yes
Session Transfer
Yes
Surveys & Feedback
No