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Description
Firefox Relay allows you to create email aliases that shield your actual email address from being publicly accessible, automatically directing incoming messages to your genuine inbox. This feature ensures that you only receive the emails you wish to see. To begin using this service, simply register with your Firefox account. By sharing Relay email aliases instead of your true email, you can safeguard both your inbox and your personal identity. The Relay icon will pop up whenever a website requests your email address while you browse. You can monitor the aliases you've set up by signing into the Relay dashboard. Any messages sent to your alias will be forwarded to your actual email. Should an alias attract spam or unwanted messages, you have the option to block all incoming emails or delete the alias directly from the dashboard, providing you with complete control over your email privacy. This way, you can enjoy a more secure online experience.
Description
Relay streamlines the selling, activation, and servicing of business technology products on a large scale. By utilizing a unified Smart Inbox, an integrated knowledge base, and effortless collaboration, your team can enhance its efficiency and prioritize customer assistance over managing various disconnected processes. It's time to embrace a system that evolves and improves with each interaction. Relay leverages machine learning alongside comprehensive technology data to foster intelligent automation, empowering agents while minimizing the volume of inquiries from clients. Who says you can’t maintain a personal touch while scaling up? Allow your customers to engage with you through their preferred channels and equip your agents with the complete context they require to respond swiftly, ensuring that every customer is treated as a unique individual rather than just a ticket in the system. This approach not only boosts customer satisfaction but also drives loyalty and retention.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Azure Marketplace
Bitwarden
HubSpot Customer Platform
Mozilla Firefox
Integrations
Azure Marketplace
Bitwarden
HubSpot Customer Platform
Mozilla Firefox
Pricing Details
$0.99 per month
Free Trial
Free Version
Pricing Details
$200.00/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Mozilla
Founded
2005
Country
United States
Website
relay.firefox.com
Vendor Details
Company Name
Boomtown Network
Founded
2013
Country
United States
Website
thinkrelay.com
Product Features
Email Security
Anti Spam
Anti Virus
Email Attachment Protection
Encryption
Policy Management
Quarantine
Reporting/Analytics
Whitelisting / Blacklisting
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management