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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Firefox Relay allows you to create email aliases that shield your actual email address from being publicly accessible, automatically directing incoming messages to your genuine inbox. This feature ensures that you only receive the emails you wish to see. To begin using this service, simply register with your Firefox account. By sharing Relay email aliases instead of your true email, you can safeguard both your inbox and your personal identity. The Relay icon will pop up whenever a website requests your email address while you browse. You can monitor the aliases you've set up by signing into the Relay dashboard. Any messages sent to your alias will be forwarded to your actual email. Should an alias attract spam or unwanted messages, you have the option to block all incoming emails or delete the alias directly from the dashboard, providing you with complete control over your email privacy. This way, you can enjoy a more secure online experience.

Description

Relay streamlines the selling, activation, and servicing of business technology products on a large scale. By utilizing a unified Smart Inbox, an integrated knowledge base, and effortless collaboration, your team can enhance its efficiency and prioritize customer assistance over managing various disconnected processes. It's time to embrace a system that evolves and improves with each interaction. Relay leverages machine learning alongside comprehensive technology data to foster intelligent automation, empowering agents while minimizing the volume of inquiries from clients. Who says you can’t maintain a personal touch while scaling up? Allow your customers to engage with you through their preferred channels and equip your agents with the complete context they require to respond swiftly, ensuring that every customer is treated as a unique individual rather than just a ticket in the system. This approach not only boosts customer satisfaction but also drives loyalty and retention.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Azure Marketplace
Bitwarden
HubSpot Customer Platform
Mozilla Firefox

Integrations

Azure Marketplace
Bitwarden
HubSpot Customer Platform
Mozilla Firefox

Pricing Details

$0.99 ⁨⁩per month
Free Trial
Free Version

Pricing Details

$200.00/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Mozilla

Founded

2005

Country

United States

Website

relay.firefox.com

Vendor Details

Company Name

Boomtown Network

Founded

2013

Country

United States

Website

thinkrelay.com

Product Features

Email Security

Anti Spam
Anti Virus
Email Attachment Protection
Encryption
Policy Management
Quarantine
Reporting/Analytics
Whitelisting / Blacklisting

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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