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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

FireScope’s Service Performance Manager (SPM) effectively identifies and tracks your essential IT infrastructure and services, compiling valuable intelligence on both assets and service performance to ensure that your vital applications and services operate at their best. It enables you to keep a close eye on asset capacity and performance, helping to prevent any potential service interruptions. By aligning IT asset management with business goals, you can pinpoint risks and understand their implications for the business. Additionally, it provides comprehensive monitoring of network devices, performance metrics, and response times. The virtual FireScope Collector can be downloaded to monitor all assets by listening to network flows. You can monitor Operating Systems without agents or leverage FireScope’s efficient lightweight agents for enhanced functionality. Visualize service performance through both pre-configured and customizable dashboards, as well as Service Level Agreement (SLA) reports. Manage alerts related to performance and availability seamlessly, and enjoy straightforward integration with your Configuration Management Database (CMDB) and IT Service Management tools. This holistic approach ensures that you maintain a robust and responsive IT environment.

Description

Intermapper's network monitoring solution enables you to generate a comprehensive network map, providing a real-time overview of your network's status. It utilizes color-coded indicators to show which components are operational and which are experiencing issues. With a diverse selection of map layouts and icon designs, you can effectively represent your specific IT landscape. In the event of any disruptions, Intermapper delivers immediate notifications through text, email, sound alerts, and various other channels, allowing you to address technology problems before they affect users or customers. You can quickly identify issues within your distributed network in mere seconds rather than spending hours. This efficiency not only saves time but also minimizes frustration for you and your IT team, ensuring that both customers and users remain satisfied. The software allows for the automatic discovery and documentation of every IP-enabled device on your network in just a few minutes. Furthermore, you can personalize your map's appearance with a multitude of icons and background options. Additionally, hierarchical maps and sub-maps can be created to highlight specific network segments, such as particular floors in a building, classrooms, or equipment closets, thereby further enhancing your network visualization capabilities. By utilizing these features, you can maintain a clearer understanding of your IT infrastructure and respond proactively to potential issues.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Vityl IT & Business Monitoring

Integrations

Vityl IT & Business Monitoring

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

FireScope

Founded

2006

Country

United States

Website

www.firescope.com/products/spm/

Vendor Details

Company Name

Fortra

Founded

1982

Country

United States

Website

www.fortra.com/product-lines/intermapper

Product Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Product Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

Network Mapping

Color Codes / Icons
Compliance Management
Device Auto Discovery
Hierarchical Mapping
Location-Based Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps
Web Traffic Reporting

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

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