Best Network Mapping Software of 2024

Find and compare the best Network Mapping software in 2024

Use the comparison tool below to compare the top Network Mapping software on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.

  • 1
    Auvik Reviews

    Auvik

    Auvik Networks

    634 Ratings
    See Software
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    Auvik Network Management is a network management and monitoring software designed to empower IT professionals with deep visibility, automation, and control over their network infrastructure. This innovative platform is trusted by businesses of all sizes to streamline network operations, enhance security, and optimize performance. One of Auvik's standout features is its real-time network mapping and discovery capabilities. It automatically generates interactive, visual maps of your network topology, allowing you to easily identify devices, connections, and potential bottlenecks. This invaluable insight helps in planning and optimizing network architecture for maximum efficiency.
  • 2
    NMIS Reviews

    NMIS

    FirstWave

    $0
    14 Ratings
    Top Pick See Software
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    FirstWave’s NMIS is a network management system that provides fault, performance, configuration management, performance graphs, and threshold alerts. Business rules allow for highly specific notification policies that can be used with multiple notification methods. FirstWave also enables partners, including some of the world’s largest telcos and managed service providers (MSPs), to protect their customers from cyber-attacks, while rapidly growing cybersecurity services revenues at scale. FirstWave provides a comprehensive end-to-end solution for network discovery, management, and cybersecurity for its partners globally.
  • 3
    ManageEngine OpManager Reviews
    Top Pick

    ManageEngine OpManager

    ManageEngine

    $95.00/one-time
    1,246 Ratings
    Top Pick See Software
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    ManageEngine OpManager as a network mapping software offers a visual representation of the complete network infrastructure. It automatically discovers and maps network devices, illustrating the connections and dependencies among routers, switches, servers, and other components. This visualization enables IT teams to grasp network topology, pinpoint bottlenecks, and troubleshoot issues efficiently. With its user-friendly interface and real-time updates, OpManager improves network management, making it simpler to monitor and optimize network performance.
  • 4
    Atera Reviews
    Top Pick

    Atera

    Atera

    30-DAY FREE TRIAL
    2,649 Ratings
    The all-in-one IT management platform, powered by Action AI™ Atera is the all-in-one IT management platform that combines RMM, Helpdesk, and ticketing with AI to boost organizational efficiency at scale. Try Atera Free Now!
  • 5
    Device42 Reviews
    Top Pick

    Device42

    Device42, A Freshworks Company

    $1499.00/year
    163 Ratings
    Device42 is a robust and comprehensive data center and network management software designed by IT engineers to help them discover, document and manage Data Centers and overall IT. Device42 provides actionable insight into enterprise infrastructures. It clearly identifies hardware, software, services, and network interdependencies. It also features powerful visualizations and an easy-to-use user interface, webhooks and APIs. Device42 can help you plan for network changes and reduce MTTR in case of an unexpected outage. It provides everything you need for maintenance, audits and warranty, license certificate, warranty and lifecycle management, passwords/secrets and inventory, asset tracking and budgeting, building rooms and rack layouts... Device42 can integrate with your favorite IT management tools. This includes integration with SIEM, CM and ITSM; data mapping; and many more! As part of the Freshworks family, we are committed to, and you should expect us to provide even better solutions and continued support for our global customers and partners, just as we always have.
  • 6
    Site24x7 Reviews
    Top Pick

    Site24x7

    ManageEngine

    $9.00/month
    672 Ratings
    Site24x7 provides unified cloud monitoring to support IT operations and DevOps within small and large organizations. The solution monitors real users' experiences on websites and apps from both desktop and mobile devices. DevOps teams can monitor and troubleshoot applications and servers, as well as network infrastructure, including private clouds and public clouds, with in-depth monitoring capabilities. Monitoring the end-user experience is done from more 100 locations around the globe and via various wireless carriers.
  • 7
    JDisc Discovery Reviews
    JDisc Discovery is a powerful IT asset management and network discovery tool, designed to provide organizations with clear, real-time insights into their entire IT environment. By automatically scanning the network, it identifies and catalogs devices, from physical servers and workstations to virtual machines and network appliances, giving users a detailed inventory of their assets. The tool captures essential data such as hardware specifications, installed software, system configurations, and interdependencies among devices. A key advantage of JDisc Discovery is its agentless architecture. Rather than requiring installation on each device, it uses multiple protocols (like SNMP, SSH, WMI) to gather information, ensuring quick deployment and compatibility across various operating systems, including Windows, Linux, and Unix. This makes it ideal for diverse and dynamic IT ecosystems, enabling efficient and non-intrusive data collection.
  • 8
    NetBrain Reviews
    NetBrain's no-code automation platform for hybrid network observability empowers organizations to streamline operations by automating three critical workflows: troubleshooting, change management, and assessment. The platform features a high-level summary dashboard for hybrid network observability, providing instant insights into network health. The no-code technology, powered by a digital twin, allows for easy capture, replication, and enforcement of network intents at scale. This innovative approach enhances operational efficiency at scale, reduces downtime, and fortifies cybersecurity, making it an essential tool for modern network operations. Get network-wide and contextualized analysis across your multi-vendor, multi-cloud network Visualize and document the entire hybrid network using dynamic network maps and end-to-end paths Automate network discovery and ensure data accuracy for a single source of truth Auto-discover and decode your network's golden configurations, discover day 1 issues, and automate configuration drift prevention Automate pre- and post-validations for network changes with application performance context understanding Automate collaborative troubleshooting from human to machine
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    AdRem NetCrunch Reviews
    Top Pick

    AdRem Software

    $90 USD per month/100 nodes
    151 Ratings
    NetCrunch runs on Windows Server (virtual or physical) and allows for efficient, agentless network monitoring, network visibility and advanced alert and remediation action management system. It can monitor practically any device, system or data source in your network, as non standard data can be pushed to NetCrunch or read from log, file or database to be included in NetCrunch network atlas. Developed by AdRem Software, NetCrunch includes 540+ predefined monitoring packs and ready to use sensors to track and troubleshoot network services uptime, performance of switches, routers, storage devices and applications, cloud services, bandwidth, and traffic flow. AdRem NetCrunch supports monitoring of all major OS types, such as Linux, Windows, VMWare ESX/ESXi, Mac OS X, and BSD. It allows creating all types of live network maps, performance charts, flexible dashboards and graphical views that are updated automatically, displaying live status of any monitored device, connection link, metric or alert. Data collected by NetCrunch can be shared securely via web console or any of over 30 ready to use integrations with most popular help desk systems (Jira, Freshdesk) or group collaboration (Slack, MS Teams, PagerDuty, Trello).
  • 10
    Domotz Reviews
    Top Pick
    Discover why MSPs, IT Professionals, and System Integrators trust our Network Monitoring and Management Solution to monitor thousands of networks worldwide. Try for free now!
  • 11
    PathSolutions TotalView Reviews
    Top Pick
    TotalView offers network monitoring as well as root-cause troubleshooting of problems in plain-English. The solution monitors every device as well as every interface on every device. In addition, TotalView goes deep, collecting 19 error counters, performance, configuration, and connectedness so nothing is outside of it’s view. A built-in heuristics engine analyzes this information to produce plain-English answers to problems. Complex problems can now be solved by junior level engineers leaving the senior level engineers to work on more strategic level projects. The core product includes everything needed to run a perfectly healthy network: Configuration management, server monitoring, cloud service monitoring, IPAM, NetFlow, path mapping, and diagramming. Get Total Network Visibility on your network and solve more problems faster.
  • 12
    Total Network Inventory Reviews

    Total Network Inventory

    Softinventive Lab

    $90.00/one-time
    2 Ratings
    Total Network Inventory 5 Professional provides powerful tools for software inventory and license compliance audit. There are no exhausting preparations needed in order to get your PC audit up and running: just install Total Network Inventory 5 on one computer and that's it—you're good to go. Define a list of separate network nodes or IP-ranges or connect the scanner to an Active Directory domain. Next, specify the administrator's password and call it done after clicking Start scan! In a few short minutes you'll own data on all your Windows, Mac OS X, Linux, and FreeBSD computers as well as network devices.
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    netTerrain DCIM Reviews

    netTerrain DCIM

    Graphical Networks

    $874.00/year
    2 Ratings
    netTerrain DCIM has many features and is easy to customize. It's also very affordable. When you need to add a server, stop playing Tetris. Reduce IT expenses. Avoid headaches caused by outdated spreadsheets and diagrams. Track cable and circuit changes easily. You can reduce your energy consumption by up to 30% Integrate with everything and anyone (netTerrain comes with a robust suite pre-built connectors for third-party tools like ServiceNow, and an extensible and well documented API). Flexible licensing options are available (on-premise or cloud) that can be tailored to fit all budgets.
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    netTerrain Logical Reviews

    netTerrain Logical

    Graphical Networks

    $988.00/year
    2 Ratings
    netTerrain Logical combines both the power of a powerful drawing program and the automation of discovery software. Avoid headaches caused by outdated spreadsheets and scattered Vizio diagrams. Troubleshoot faster. You can prevent your infrastructure and assets from growing beyond control. Real-time and historical data can help you make smart network decisions. Integrate with everything and everyone (netTerrain comes with a robust suite pre-built connectors for third-party tools like ServiceNow, as well as an extensible and well documented API). Flexible licensing options are available (from on-premise to cloud) that can be tailored to all budgets.
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    Virima Reviews

    Virima

    Virima Inc.

    $15,000.00/year
    1 Rating
    VIRIMA is a SaaS platform that provides highly automated IT Asset Management, IT Service Management (ITSM), and IT Operations Management solutions (ITOM). It is easy to use and affordable to deploy. VIRIMA enables business processes to be linked to the technology and services they rely on through advanced infrastructure discovery and visualization capabilities. VIRIMA CMDB's innovative automation capabilities provide insight, control, and value to IT companies large and small. This allows them to efficiently address the challenges of managing and securing today’s dynamic, dispersed, and complex IT estate.
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    Netreo Reviews

    Netreo

    Netreo

    $5/resource/mo
    1 Rating
    Netreo is the best full-stack IT infrastructure management and observation platform. Netreo is a single source for truth for proactive performance monitoring and availability monitoring of large enterprise networks, infrastructure, and applications. Our solution is used by: IT executives should have full visibility of the business service, right down to the infrastructure and network that supports them. IT Engineering departments are used as a decision support system to plan and architect modern solutions. IT Operations teams can have real-time visibility into what is going wrong in their environment, which bottlenecks exist, and who it is affecting. All of these insights are available for systems and vendor mix in large heterogeneous environments that are constantly changing. We have a growing list of vendors that we support (over 350 integrations), including network vendors, storage, virtualization, and servers.
  • 17
    Nmap Reviews
    Nmap is an open-source software project that aims to dispel the stereotype of poorly documented open-source software. It provides a comprehensive set documentation for installing and using Nmap. This page links to Insecure.Org documentation as well as generous contributions by other parties. Nmap Network Scanning, the official guide to Nmap Security Scanner is a free and open source utility that millions of people use for network discovery, administration and security auditing. This book is suitable for all levels of security and networking professionals, from beginners to advanced hackers to explaining basic port scanning techniques. The 42-page reference guide explains each Nmap option and feature, while the rest of this book shows how to use those features to solve real-world problems. Diagrams and examples show real communication over the wire.
  • 18
    Sematext Cloud Reviews
    Top Pick
    Sematext Cloud provides all-in-one observability solutions for modern software-based businesses. It provides key insights into both front-end and back-end performance. Sematext includes infrastructure, synthetic monitoring, transaction tracking, log management, and real user & synthetic monitoring. Sematext provides full-stack visibility for businesses by quickly and easily exposing key performance issues through a single Cloud solution or On-Premise.
  • 19
    Pandora FMS Reviews
    Top Pick
    With more than 50,000 customer installations across the five continents, Pandora FMS is a truly all-in-one monitoring solution, covering all traditional silos for specific monitoring: servers, networks, applications, logs, synthetic/transactional, remote control, inventory, etc. Pandora FMS allows you to quickly find and solve problems. It scales them so that they can be derived either from on-premise, multi-cloud, or both. You now have the ability to use your entire IT stack and analytics to solve any problem, even those that are difficult to find. You can control and manage any technology and application with more than 500 plugins, including SAP, Oracle, Lotus or Citrix, Jboss, VMware, AWS and SQL Server.
  • 20
    iGrafx Process360 Live Reviews
    iGrafx helps organizations improve their processes continuously, enabling them to achieve true business transformation. A platform that integrates intelligence is essential for continuous process improvement. Complex processes today involve multiple departments, systems and stakeholders. It is difficult to understand the entire ecosystem. It can be difficult to determine what is actually wrong and the most effective solutions without a holistic perspective. Process360 Live, which combines process mining, simulation and design, unlocks the power of process Intelligence. Streamline processes to identify bottlenecks and optimize workflows. This will allow you to create more products of higher quality with the same resources. Maintain volume, pace, and quality while reducing financial investment through improved resource allocation and process optimization.
  • 21
    Checkmk Reviews
    Checkmk is an IT monitoring system that allows system administrators, IT managers and DevOps teams, to quickly identify and resolve issues across their entire IT infrastructure (servers and applications, networks, storage and databases, containers, etc. Checkmk is used daily by more than 2,000 commercial customers worldwide and many other open-source users. Key product features * Service state monitoring with nearly 2,000 checks 'outside the box' * Event-based and log-based monitoring * Metrics, dynamic Graphing, and Long-Term Storage * Comprehensive reporting incl. Accessibility and SLAs * Flexible notifications and automated alert handling * Monitoring business processes and complex systems * Software and hardware inventory * Graphical, rule-based configuration and automated service discovery These are the top use cases * Server Monitoring * Network Monitoring * Application Monitoring * Database Monitoring * Storage Monitoring * Cloud Monitoring * Container Monitoring
  • 22
    FlexiHub Reviews
    Top Pick

    FlexiHub

    Electronic Team, Inc.

    $159.99 per year
    9 Ratings
    FlexiHub is a software as a service for redirecting all types of USB devices over the network and accessing remote USB devices over the Internet. It is a subdivision of Electronic Team, Inc. and has remained the flagship product since it was presented in 2014. FlexiHub is a convenient software service for individuals, small teams, and major organizations that supports all of the major connection protocols: * TCP/IP * RDP * UDP Also, FlexiHub can be used to redirect COM ports over Ethernet (Windows version). FlexiHub is a cross-platform solution that is capable of connecting USB devices between different operating systems: - Windows 11 (and earlier); - Windows on Arm; - Linux; - Android 5.0 or higher; - macOS 12 Monterey (and earlier); - Raspberry Pi.
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    Faddom Reviews

    Faddom

    Faddom

    $1 per node per month
    3 Ratings
    Faddom's software for application dependency mapping uses network traffic protocols in order to automatically map all cloud and on-prem platforms. Get a 24/7, real-time holistic view of all hybrid servers, applications and dependencies. Lightweight. No agents. No credentials. No firewalls. Pricing starts at $1 per node per month. Free for 30 days. Trial is free with no credit card.
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    Alloy Navigator Reviews

    Alloy Navigator

    Alloy Software

    $19.00/month/user
    1 Rating
    Alloy Navigator, an all-inclusive IT Service & Asset Management Solution, provides thoughtful solutions to your most difficult IT problems. Navigator is a powerful workflow automation engine that automatically creates meaningful relationships among the data that matters. Alloy Navigator covers a variety of IT disciplines, including Inventory & Knowledge Base Management, Help Desk, Change & Configuration Management, and ITIL-driven standards like Change & Configuration Management. It is the ideal solution for small, medium, and large businesses that want to achieve maximum productivity.
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    WhatsUp Gold Reviews

    WhatsUp Gold

    Progress

    $1755.00/one-time
    1 Rating
    Network monitoring solutions that cover you from the edge to the cloud will help you avoid downtime. Identify emerging issues before users report them. An interactive topology map shows connectivity and dependencies, making it easier to troubleshoot. You can instantly see what's up or down, whether you're in the cloud oder on-premises. You have complete visibility into the status of all network devices, systems, and applications. Topology-aware monitoring allows you to receive fewer, more intelligent alerts. Notifications can be sent via email, SMS, web, or Slack. This allows you to stay informed about any new issues before users report them. Integrate other systems with a powerful API to automate your work. You can see the network devices, servers and virtual machines in context. Click on any device to instantly access a variety of network monitoring settings, reports, and reports. You can see how everything is connected to get faster answers.
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Overview of Network Mapping Software

Network mapping software is a type of program used to visualize how different devices, computers, and networks are connected. Network mapping software can be used to plan out the layout of a network, troubleshoot existing configurations, or monitor changes over time. 

Network mapping software typically displays a graphical representation of the network on screen. It shows the physical layout of connected nodes (such as routers and switches) as well as logical connections between them (such as IP addresses). This helps users quickly understand which devices are communicating with each other on a network and identify any potential problems. By understanding the topology of a network, administrators can more effectively manage resources and create secure connections. 

Many network mapping programs also have features that allow you to monitor performance metrics such as latency and bandwidth usage. This data can then be compared to expected averages or alerts can be set up when certain thresholds are exceeded. 

The advantages of using network mapping software include better visibility into how your entire system is interconnected, improved resource management, faster troubleshooting for outages or latency issues, and increased security through monitoring for suspicious activity. In addition, many programs offer an automated scanning process so that all parts of your system remain up-to-date without manual intervention.

Why Use Network Mapping Software?

  1. It reveals hidden dependencies between devices on your network. Network mapping software uncovers connections that you may not have been aware of before, showing how each device impacts the others in order to build a comprehensive picture of how your network works. 
  2. It helps with troubleshooting. By having access to a live view of your entire network architecture and being able to trace the flow of data from one device to another, you can quickly identify where problems lie and devise an appropriate resolution.  
  3. It enables proactive maintenance rather than reactive maintenance. By being able to spot weak spots in advance, such as devices that haven't been updated in a long time or those running out of storage space, you can take preventive measures by replacing them prior to them going down completely or causing security issues after being outdated and unprotected for too long.. 
  4. It reduces time spent on manual processes like asset management or documentation updates when changes occur within the network environment as they get automatically updated into the map once detected or configured correctly. This saves both time and money while keeping everyone aware of what's happening at all times across the whole system landscape.
  5. It helps increase visibility and transparency among team members who need access but don't necessarily possess deep technical knowledge about networking systems as they can easily keep track visually instead of having relying on technical jargon which doesn't make sense without extensive background info about what is mapped exactly at some points within system layers (e.g., firewalls).  
  6. It ensures compliance with regulatory requirements by providing insight into security vulnerabilities that could be exploited should certain configurations become exposed due to unauthorized access attempts from outside sources – this technology also supports setting up alerts if any suspicious activities occur etc. so that corrective action can be taken immediately upon notification when needed during regular auditing process (thus avoiding hefty fines due non-compliance). 
  7. It improves customer service as IT departments no longer have to wait long periods until things break down before figuring out what went wrong within the customer's infrastructure – thanks to real-time visualization teams are better equipped when it comes to tackling reported issues thus resulting with fewer downtimes which eventually leads customers away from bad experiences & frustration towards more positive feedbacks related with higher satisfaction levels (and larger profit pools) over longer periods.  
  8. Finally, it allows organizations to capture deeper insights regarding patterns/trends found across various networks helping them stay ahead of industry competitors through innovative solutions benchmarking against successful models used by other ones alike – this results in considerable cost savings via reduction associated costs involved into implementing new technologies projects faster compared without leveraging these capabilities beforehand (or worse regretting mistakes derived from lack thereof later).

Why Is Network Mapping Software Important?

Network detection and network mapping software play a key role in today's world of networking. This type of software helps organizations more effectively monitor their networks and provides security personnel with the tools they need to detect and respond to potential threats.

Network detection software allows companies to identify malicious activity on their networks and alert IT staff members so that they can take appropriate action. Network mapping software makes it easier for IT professionals to identify network components, as well as visualize how traffic flows between them. This understanding is essential for finding potential flaws in an existing network design or testing out changes before implementation. 

By using both types of software, organizations can ensure that their networks are secure from external threats while also increasing performance levels by reducing latency times and improving bandwidth utilization. Network detection and mapping software also helps organizations keep better track of data flows across the network, allowing them to spot unusual patterns which could indicate suspicious activity. Additionally, these solutions make it easier for organizations to comply with critical security regulations like HIPAA or GDPR since they provide real-time insights into who is accessing what data within the network environment at any given time. 

Overall, investing in quality network detection and mapping solutions can help businesses save money in the long run by decreasing downtime associated with unforeseen issues as well as decreasing risks posed by unauthorized access or cyberattacks. By making sure that their systems remain secure, reliable, and resilient against outside threats businesses can have peace of mind knowing that their infrastructure is up-to-date without sacrificing performance levels.

Features of Network Mapping Software

  1. Network Topology Mapping: Many network mapping software solutions provide a complete graphical depiction of the physical layout of a network – including nodes and the connections between them. This gives administrators an easy-to-understand overview of their entire network, allowing them to quickly identify areas that may need additional resources or attention.
  2. Network Performance Monitoring: Many software solutions offer advanced performance monitoring and reporting capabilities, making it possible to track key metrics such as latency, jitter, packet loss, throughput, and more in real-time across all connected devices in a given network environment. This allows for timely identification and resolution of any potential issues before they become too severe or costly to rectify.
  3. Automated Discovery: Network mapping solutions allow for automated discovery processes to find new devices on the network, detect changes in configuration settings or even alert administrators when something is amiss with their current setup or hardware components start malfunctioning. This helps streamline administration workflow for larger networks where frequent manual reconfiguration may not be feasible due to sheer size and complexity.
  4. Root Cause Analysis: Many software solutions are able to provide detailed information regarding what caused certain issues within the network; this can be especially useful for persistent problems which may require complex troubleshooting tactics to properly diagnose and resolve them correctly (such as identifying application-level problems stemming from misconfigured routers). Additionally, many tools are also capable of suggesting corrective measures based on this data so that IT professionals do not have to spend valuable time figuring out exactly how best to fix any found faults themselves either manually or through scripts/commands without sufficient background knowledge about the system being managed first-hand. 

What Types of Users Can Benefit From Network Mapping Software?

  • IT Professionals: Network mapping software can be used by IT professionals to gain an overview of their networks, quickly detect any faulty cables or hardware components, diagnose problems with network performance, and perform reconfigurations when needed. 
  • Businesses: Businesses can use network mapping software to discover what devices are connected to the network and track any changes made. This helps them ensure security compliance in their networks and limit unauthorized access. 
  • Network Administrators: Network administrators can use network mapping software to visualize their entire corporate network architecture at a glance, allowing them to identify potential weak spots and make more informed decisions about how they configure their servers. 
  • Security Analysts: Security analysts can use network mapping software to uncover which systems are prone to attack, identify vulnerable ports on those systems, and set up protective measures before any malicious activity has a chance of occurring. 
  • Home Users: Home users can also benefit from using network mapping software; it allows them to have greater control over the security settings for certain applications as well as keep an eye on suspicious activity within their home networks.

How Much Does Network Mapping Software Cost?

The cost of network mapping software depends on the type of product, the features it offers and where you purchase it from. For basic network mapping software that only provides basic discovery and inventory functions, prices usually range from $50-$200. These products are typically single-user installations with limited support options. For more comprehensive solutions such as those that provide flow analysis, elevated security features, or centralized reporting capabilities, prices can increase between $500 to as much as several thousand dollars depending on the number of users, features available and other criteria. Additionally you may incur additional implementation costs for more complex solutions such as professional services for installation or customization, training courses or an annual subscription fee for maintenance/support options. It is best to research a variety of network mapping software solutions according to your specific needs before making a purchasing decision so you fully understand what the price includes.

Network Mapping Software Risks

  • Unattended scanning: Network mapping software can potentially scan all computers within an organization, meaning they may also scan unauthorized systems or even external networks. This could result in a breach of privacy and confidential information leakage. 
  • Unauthorized access: Network mapping software can give attackers unrestricted access to devices on the network, making them vulnerable to cyber-attacks.
  • Increased vulnerability: Network mapping software can create weak spots on the system, leaving it open for attack by malicious actors.
  • Data interception: Attackers may be able to intercept data being sent between two machines or within a particular network as it traverses from one node to another.
  • System overloads: Network mapping software can cause an increase in traffic which could overwhelm the system leading to outages or slowdowns.

Network Mapping Software Integrations

Network mapping software can be integrated with a variety of different types of software to enhance its features and capabilities. System management software such as Microsoft System Center and HP OpenView can integrate with network mapping programs to provide automated data collection and analysis, as well as performance and configuration reporting for IT teams. Enterprise device monitoring tools, like PRTG Network Monitor, can sync up with network mapping solutions to track asset inventory and alert administrators when changes in network topology occur. Furthermore, certain security-oriented software packages such as McAfee ePolicy Orchestrator are capable of integration with network mapping solutions to ensure the integrity of an organization's security policies across all nodes on their networks. Finally, help desk ticketing systems like ServiceNow and Jira Service Desk can be used in tandem with a network map application to facilitate more efficient resolution times for customer tickets by providing technicians direct access to visualization data regarding the underlying infrastructure powering their requests or issues.

Questions To Ask Related To Network Mapping Software

  1. What platform is the software compatible with? 
  2. Does the software provide visibility into the performance and activity of all devices on the network? 
  3.  Is the software capable of real-time data collection and analysis? 
  4. Can the software collect and analyze traffic at different levels (application, protocol, endpoint)? 
  5. Does the software provide granular details about device types (routers, switches, firewalls etc.)? 
  6. Does the software have a feature for automated asset discovery, inventory management, or policy enforcement? 
  7. How intuitive is the user interface for creating maps of your network or studying individual nodes/devices in detail? 
  8. Is there an option for customizing generated reports and dashboards that visualize connection structure on your networks accurately and in great detail?  
  9. Are these reports easily exported to external sources like Microsoft Excel or PDFs so they can be quickly shared with team members or stakeholders inside an organization?  
  10. What kind of customer support services are available if users run into any technical problems while using this network mapping software system?