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Description
Streamline your field service operations with FieldServicely, the premier software designed for effective management of technicians and contractors while monitoring their GPS locations and performance metrics. Effortlessly generate job assignments and choose your customers, with the ability to set specific job locations and organize shifts for your workforce. Once a task is completed, team members can submit proof of their work, allowing managers to review and validate the accompanying images and audio files before approving the jobs. FieldServicely distinguishes itself in the realm of field service solutions by offering a comprehensive real-time display of employee locations, enabling you to pinpoint the whereabouts of your field technicians directly from the dashboard. Additionally, field service technicians have the capability to record notes regarding job-specific details, fostering improved communication as managers can respond to these entries. You can also create and oversee work orders, encompassing billing, budgeting, and job assignments within each order. Our field management service software ensures technicians receive immediate notifications when new jobs are allocated to them, promoting efficiency and responsiveness in your operations. This holistic approach not only enhances productivity but also improves overall customer satisfaction.
Description
ServiceMax Zinc is a cutting-edge collaboration platform that empowers field service teams by facilitating real-time communication and expert assistance. It integrates smoothly with ServiceMax products, providing technicians with tools for video calls, live annotations, and AI-driven task management. Zinc enhances service operations by automating routine tasks, sharing critical information instantly, and ensuring that teams stay aligned on every service request. With its focus on reducing repair times and enhancing team engagement, Zinc enables companies to improve customer satisfaction and field service efficiency.
API Access
Has API
API Access
Has API
Integrations
Box
Citrix Workspace
Desktop.com
Dropbox
Egnyte
Google Drive
Greenhouse
HiBob
Indent
Microsoft OneDrive
Integrations
Box
Citrix Workspace
Desktop.com
Dropbox
Egnyte
Google Drive
Greenhouse
HiBob
Indent
Microsoft OneDrive
Pricing Details
Free
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FieldServicely
Country
United States
Website
www.fieldservicely.com
Vendor Details
Company Name
PTC
Founded
1985
Country
United States
Website
www.ptc.com/en/products/servicemax/zinc
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Product Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing