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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Fibr, an AI-driven platform for marketing, allows enterprise marketers to create conversion-focused landing page without the need to code. Fibr automates brand compliance and streamlines workflows between marketing, design, development, and other teams. This ensures that marketing efforts are on-brand, compliant and consistently creative. The platform integrates seamlessly into existing CMS infrastructures and allows users to experiment and publish thousands AI-tailored pages. Features include bulk creation with Excel, flicker free delivery, support for multiple URLs, and comprehensive tracking. Fibr is easy to implement, with launch and setup possible in 30 minutes. Clients report up to a 25 percent increase in new customers, a 12 percent increase in conversions overall, and a 30 percent reduction in customer acquisition cost.

Description

Enhance collaboration across various business departments by utilizing customer journey maps that seamlessly blend digital and physical communication channels for immediate improvements in customer experience (CX). Quadient's Customer Journey Mapping streamlines the process for stakeholders throughout your organization to access and enhance the comprehensive suite of customer communications through a unified online platform. Achieve complete transparency by associating journey maps with every digital and physical interaction your customers engage with, such as contracts, statements, emails, multimedia content, and digital advertisements. Ensure a cohesive connection between communications and each touchpoint along the customer journey. Foster internal collaboration and facilitate real-time feedback through social commenting features. Act promptly to elevate the customer experience, while easily integrating journey maps with various customer communications management (CCM) systems to further enhance operational efficiency and effectiveness. This holistic approach empowers organizations to create a more responsive and customer-centric environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook Ads
Google Ads
Google Analytics
Google Tag Manager
Meta Ads
Salesforce

Integrations

Facebook Ads
Google Ads
Google Analytics
Google Tag Manager
Meta Ads
Salesforce

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Fibr AI

Founded

2022

Country

United States

Website

fibr.ai/

Vendor Details

Company Name

Quadient

Founded

1924

Country

France

Website

www.quadient.com/en-int/resources/quadient-customer-journey-mapping

Product Features

AB Testing

Audience Targeting
Campaign Segmentation
Funnel Analysis
Heatmaps
Landing Pages / Web Forms
Multivariate Testing
Split Testing
Statistical Relevance Analysis
Surveys
Test Scheduling
Visual Editor

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Digital Experience Platforms (DXP)

Alerts / Notifications
Auto-Tagging
Blogs
Calendar
Content Modeling
Digital Asset Management
File Sharing
Form Builder
Forums / Message Boards
Headless CMS
Knowledge Base
Performance Monitoring
Personalization / Segmentation
Reporting / Analytics
Surveys / Polls
Templates
User Management / Permissions
Version Control
Wiki
Workflow Management

Landing Page

A/B Testing
Analytics
Drag & Drop
Form Creation
Real Time Editing
Responsive
SEO Management
Templates

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Product Features

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Digital Experience Platforms (DXP)

Alerts / Notifications
Auto-Tagging
Blogs
Calendar
Content Modeling
Digital Asset Management
File Sharing
Form Builder
Forums / Message Boards
Headless CMS
Knowledge Base
Performance Monitoring
Personalization / Segmentation
Reporting / Analytics
Surveys / Polls
Templates
User Management / Permissions
Version Control
Wiki
Workflow Management

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