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Average Ratings 9 Ratings

Total
ease
features
design
support

Description

Implement a straightforward one-line code to capture all user interactions such as clicks and changes in pages, while also monitoring user experience metrics like load times, crashes, and API response times on an individual level. You can later set up key performance indicators (KPIs) as needed. Maintain active user lists, including those in trials, genuine evaluators, and users showing signs of losing interest. Utilize robust filters to identify users based on nuanced criteria, such as whether they have utilized specific features or originated from particular regions. Provide unobtrusive notifications within the application to help boost feature adoption, enhance subscription conversion rates, and improve onboarding outcomes. Encourage users to explore new releases and premium functionalities through built-in calls to action. The Net Promoter Score (NPS) serves as an excellent measure of user perception. Monitor shifts in customer sentiment with a simple publish-and-forget approach for in-product NPS, where feedback requests are activated based on established rules to enhance response rates. This strategic method not only improves user engagement but also fosters a deeper understanding of customer needs and preferences.

Description

Software for User and Customer Feedback. Qualaroo Nudges™ allows you to survey your website visitors. Qualaroo makes it simple to survey specific users while they are looking at your brand, product, or service. Get actionable insights about your visitors based on their location on your site, their history of visits, and how much they have paid. You can choose from pre-made questions and templates, or create your own. For a more personal touch, customize Nudges with your company branding and colors. Because Qualaroo answers are instantaneous and provide context, they are 10x more valuable that email surveys. The responses to questions that you ask directly on your website or app are more valuable. You can pinpoint the exact time and target audience for your survey. Target customers based upon specific actions, behavior patterns, events and locations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adobe Analytics
Anecdote
Decibel
Desktop.com
Easyflow
Emailable
HubSpot CRM
HubSpot Customer Platform
Kapiche
Kissmetrics
NeverBounce
Piwik PRO
Salesforce
Slack
Stackreaction
Tableau
VisitorTrack
Wufoo
Zapier

Integrations

Adobe Analytics
Anecdote
Decibel
Desktop.com
Easyflow
Emailable
HubSpot CRM
HubSpot Customer Platform
Kapiche
Kissmetrics
NeverBounce
Piwik PRO
Salesforce
Slack
Stackreaction
Tableau
VisitorTrack
Wufoo
Zapier

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$64/Month 20% off
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Fibotalk

Founded

2015

Country

United States

Website

fibotalk.com

Vendor Details

Company Name

ProProfs

Founded

2010

Country

United States

Website

qualaroo.com

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Mobile App Analytics

A/B Testing
Channel Attribution
Cohort Analysis
Funnel Analysis
In-App Events Tracking
Push Notifications
Retention Tracking
Revenue Tracking
Uninstall Tracking

Product Analytics

Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

Product Management

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

Web Analytics

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

NPS

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Alternatives

Alternatives