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Description
Prompting your client to leave a review has never been easier or faster. Fetch Reviews stands out as one of the premier products for managing reviews in today's market. Its intuitive dashboard streamlines the review management process, enabling you to effortlessly send out review requests while also tracking your clients' request history. Research indicates that a significant 88% of consumers rely on reviews prior to making purchases, and 63% are more inclined to buy from businesses that showcase positive feedback. This understanding has driven us to simplify the process for clients to share their thoughts directly, ensuring their voices are heard before a review is posted publicly. By allowing clients to offer manual feedback, you have the opportunity to address any concerns they may have, ultimately enhancing your reputation and customer satisfaction. Thus, not only do you foster a more positive interaction, but you also mitigate potential negative reviews before they surface.
Description
Viff serves as an AI assistant designed to provide polite and relevant replies to your guest reviews in real-time. By ensuring consistent responses, you can enhance your online reputation and boost your bookings. Research indicates that 87% of travelers are more inclined to make a reservation when businesses engage with reviews. Thoughtful responses not only help you differentiate your establishment but also build trust among potential guests researching their next stay. However, crafting these replies can be challenging when staff members are juggling numerous responsibilities. Viff adapts to your unique tone and brand voice based on initial inputs, allowing for the creation of precise responses promptly and maintaining uniformity across all guest reviews. Users of Viff have reported a remarkable fivefold increase in booking numbers and a 67% improvement in their TripAdvisor rankings within just six months of consistently engaging with all reviews. Simply highlight the review text and click the Viff icon to generate a response effortlessly. When we say "generate responses in a single click," we mean it without any extra steps! Viff integrates seamlessly with every website and all property or reputation management systems available. This level of compatibility ensures that no matter the platform, Viff can help you manage your guest interactions effectively.
API Access
Has API
API Access
Has API
Integrations
Airbnb
Tripadvisor
Agoda
Booking.com
Facebook
Google Business Profile
Vrbo
Yelp
Integrations
Airbnb
Tripadvisor
Agoda
Booking.com
Facebook
Google Business Profile
Vrbo
Yelp
Pricing Details
$19.99 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Fetch Review
Founded
2024
Country
Australia
Website
fetch.review/
Vendor Details
Company Name
Viff
Country
United States
Website
www.viff.ai/
Product Features
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Product Features
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label