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Description
Develop a tailored feedback application designed to gather insights and surveys from customers, patients, and employees alike. Select from an array of optimal feedback forms and templates readily available. This software will function seamlessly as a feedback app for both Android and iOS platforms. FellaFeeds stands out as a versatile feedback application compatible with multiple devices, enabling the collection of feedback through various means, including Kiosks, iPhones, iPads, Android tablets, and smartphones. It facilitates feedback collection via online survey links and embedded surveys, while also providing assistance in crafting Email and SMS surveys that can be dispatched through APIs. Additionally, FellaFeeds allows users to distribute surveys incorporating the Net Promoter Score (NPS) question, and users can promptly view updated NPS scores on their dashboard, complete with comprehensive NPS and Customer Satisfaction Score (CSAT) reports. The Customer Satisfaction Score (CSAT) serves as a simple yet effective tool for gauging customer contentment following interactions with a business or service. Furthermore, FellaFeeds provides fully customizable surveys, incorporating various formats such as Matrix, Emoticons, Sliders, and more, making it an ideal choice for organizations seeking to enhance their feedback collection processes. By utilizing such advanced features, businesses can gain deeper insights into their performance and areas for improvement.
Description
Quickly obtain valuable feedback in just minutes with the Net Promoter System combined with concise surveys, eliminating the need for complicated setups or integrations. Rather than burdening patients with lengthy and cumbersome questionnaires, we initiate the process by posing a Net Promoter Score question. Once patients respond, they have the opportunity to leave additional feedback and then proceed to a brief survey. After indicating how likely they are to recommend your services, each patient can share a quick comment regarding their experience. These insights are sent directly to your dashboard, offering perspectives that numerical data alone cannot reveal. Patients are then given the choice to participate in a short survey, which takes merely a minute or two to complete. This streamlined approach provides you with quantitative data across various patient interactions, enabling you to track performance over time and make informed improvements. By simplifying the feedback process, you not only enhance patient engagement but also gather insights that can drive your practice's success.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$15 per month
Free Trial
Free Version
Pricing Details
$30 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FellaFeeds
Founded
2018
Country
India
Website
fellafeeds.com
Vendor Details
Company Name
Loyalty Grades
Founded
2014
Country
United States
Website
www.loyaltygrades.com
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
