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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Gather insights, reviews, and feedback directly from your clientele using Feedsocio, as your customers serve as the most honest evaluators of your brand's strengths and weaknesses. Allow them to cast their votes on potential features that could become the next significant addition to your offerings through the Public Portal. You will benefit from a comprehensive admin dashboard that consolidates all customer feedback into one accessible location. By prioritizing your growth strategy based on the most popular customer suggestions, you can create an effective roadmap for your brand's development. Present your workflow visually with a straightforward and customizable roadmap that aligns with your operational processes. Additionally, facilitate seamless communication with your customers by utilizing the integrated feedback portal, ensuring their voices are heard and valued throughout the decision-making process. This approach not only fosters customer engagement but also empowers them to play an active role in shaping the future of your brand.

Description

VisibleFeedback is a streamlined feedback and reputation management solution tailored for brick-and-mortar businesses seeking to enhance customer satisfaction and online presence. It enables businesses to intercept negative experiences before they become public by capturing instant feedback through QR codes placed in-store or with orders. Happy customers are nudged to leave positive 5-star reviews on Google, Yelp, and other review platforms, boosting the business’s reputation. Business owners get private, real-time alerts when customers report issues, allowing them to address problems promptly. The system is designed for simplicity, requiring less than five minutes to set up and running unobtrusively in the background. It suits various industries including restaurants, auto repair shops, retail outlets, and salons. By improving response times and increasing positive reviews, VisibleFeedback helps businesses build trust and attract more customers. The platform supports sustainable growth through better reputation management.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$25/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Feedsocio

Founded

2022

Country

United States

Website

feedsocio.com

Vendor Details

Company Name

DiscoveryMark

Founded

2025

Country

United States

Website

visiblefeedback.com

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Alternatives