Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Gather insights, reviews, and feedback directly from your clientele using Feedsocio, as your customers serve as the most honest evaluators of your brand's strengths and weaknesses. Allow them to cast their votes on potential features that could become the next significant addition to your offerings through the Public Portal. You will benefit from a comprehensive admin dashboard that consolidates all customer feedback into one accessible location. By prioritizing your growth strategy based on the most popular customer suggestions, you can create an effective roadmap for your brand's development. Present your workflow visually with a straightforward and customizable roadmap that aligns with your operational processes. Additionally, facilitate seamless communication with your customers by utilizing the integrated feedback portal, ensuring their voices are heard and valued throughout the decision-making process. This approach not only fosters customer engagement but also empowers them to play an active role in shaping the future of your brand.
Description
Roadmappy is an innovative platform designed for customer intelligence, leveraging artificial intelligence to uncover valuable product opportunities hidden within customer data while assisting in the creation of streamlined and focused roadmaps.
• Meeting insights: Effortlessly schedule, record, and analyze customer calls, user interviews, and internal discussions. The AI efficiently transcribes these interactions, identifying sentiment, themes, key takeaways, and follow-up actions, all of which are linked to a comprehensive customer ledger.
• Customer insights: Gather feedback seamlessly from both customers and internal teams in one centralized location. The AI categorizes this feedback into recognizable themes, identifies trends, and consolidates all signals into a unified voice of the customer, providing immediate answers and proactive reports throughout your datasets.
• Roadmaps: Create transparent roadmaps that are supported by customer evidence, featuring multiple views, filters, and groupings for effective planning. Manage product launches in an integrated view and effortlessly share these plans with relevant stakeholders.
Each plan allows for unlimited users, ensuring that product, sales, marketing, customer success, support, and leadership teams can collaborate using a single source of customer truth. Additionally, all data is securely hosted in the EU, prioritizing data protection and compliance. This comprehensive system enhances collaboration and ensures that every team is aligned with customer needs and insights.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Aircall
No
App Store
No
Beamer
No
Google Meet
No
Google Play
No
HubSpot CRM
No
Intercom
No
Microsoft Teams
No
Salesforce
No
Slack
No
Integrations
Aircall
Yes
App Store
Yes
Beamer
Yes
Google Meet
Yes
Google Play
Yes
HubSpot CRM
Yes
Intercom
Yes
Microsoft Teams
Yes
Salesforce
Yes
Slack
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
$0
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Feedsocio
Founded
2022
Country
United States
Website
feedsocio.com
Vendor Details
Company Name
Roadmappy
Founded
2025
Country
Switzerland
Website
roadmappy.io
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Product Features
Customer Feedback
Alerts / Notifications
Yes
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
Yes
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
Yes
Website Feedback
No
Product Roadmap
Collaboration
Yes
Content Import / Export
No
Diagramming
No
Drag & Drop
Yes
Feature Management
Yes
Milestone Tracking
Yes
Prioritization
No
Requirements Management
No
Workflow Management
Yes