Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Feednap is a versatile feedback collection tool that seamlessly integrates into any website. It features a customizable widget that appears to gather insights from visitors to the site. Users have the ability to tailor the widget's appearance and functionality to suit their specific needs. Additionally, the platform offers valuable analytics, empowering users to make data-driven decisions. Furthermore, users benefit from various integration options, ensuring that every piece of feedback triggers a Slack notification or activates a Zapier hook for streamlined communication and action. This comprehensive approach enhances the way businesses can engage with their audience and respond to their needs.

Description

PushFeedback is an intuitive feedback widget platform aimed at assisting teams in gathering, visualizing, and interpreting user feedback straight from their documentation sites. This tool allows organizations to integrate a customizable widget into their documentation, enabling users to report confusion, omissions, or malfunctions, which offers teams valuable insights into the quality and usability of their content. With the option for visual feedback through screenshots, users can pinpoint exact issues and annotate specific elements, which removes any uncertainty from their comments and simplifies the diagnosis of problems. The platform features real-time analytics dashboards that reveal trends in feedback, sentiment analysis, and identify which pages receive the most negative reactions, thus empowering teams to prioritize revisions based on authentic user experiences. Additionally, the integrated AI Reports function automatically processes feedback at scale, providing organized summaries, recurring themes, and actionable suggestions, thereby alleviating the need for tedious manual reviews of extensive comments. By streamlining the feedback process, PushFeedback enhances the efficiency of teams striving to improve their documentation.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

CSS
Docusaurus
Gatsby
Hugo
JavaScript
Jekyll
Jira
Layout
LearnDash
MadCap Flare
Make
Microsoft Teams
MkDocs
React
Slack
Sphinx
Starlight Software
VuePress
Zapier
npm

Integrations

CSS
Docusaurus
Gatsby
Hugo
JavaScript
Jekyll
Jira
Layout
LearnDash
MadCap Flare
Make
Microsoft Teams
MkDocs
React
Slack
Sphinx
Starlight Software
VuePress
Zapier
npm

Pricing Details

$7.99/month
Free Trial
Free Version

Pricing Details

$24 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Feednap

Founded

2024

Country

Sri Lanka

Website

feednap.com

Vendor Details

Company Name

PushFeedback

Country

United States

Website

pushfeedback.com

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Alternatives

Alternatives