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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Engage with your customers individually using personalized, focused, and results-driven tools all housed within a single cloud platform designed for effortless interaction. This platform allows you to target customers based on their behaviors using robust engagement features. You can access real-time analytics and generate reports that enable you to implement actions in mere minutes. Our innovative Feed Forward System gathers feedback from various channels, ensuring a comprehensive understanding of customer needs. Unlike many competitors, we offer all essential tools without charging extra fees, allowing you to experience the full potential of customer engagement in every package. In the crowded online marketplace, maintaining customer engagement is crucial, but how do you achieve it effectively? How can you ensure that your brand, product, or service remains memorable to users? Additionally, what is the best method to keep users informed about the latest updates? With these questions in mind, we are here to help you. Our expertise in developing impactful messaging strategies is sure to resonate with users and leave a lasting impression. Furthermore, by harnessing the power of our tools, you can elevate your customer interactions to new heights.

Description

In today's fast-paced market, capturing customer attention is increasingly challenging, forcing marketing and customer experience (CX) leaders to drive growth while managing limited time and resources. Pendula harnesses the vast capabilities of generative AI to equip teams with the tools necessary to foster adaptive and impactful two-way customer interactions, ultimately inspiring, engaging, and retaining customers on a larger scale. Positioned as a central figure in the dialogue between businesses and their clientele worldwide, Pendula offers intuitive drag-and-drop features that enable teams to maximize their productivity. By facilitating intelligent action based on real-time data, Pendula activates your entire data ecosystem, making it a cornerstone of next-generation customer engagement and retention strategies. Through its innovative workflow studio, the only constraints are those of your imagination, allowing users to select data sources that highlight crucial moments for their customers, thus enhancing the overall experience. This approach not only streamlines communication but also cultivates deeper relationships between brands and their audiences.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Analytics No 
Algolia No 
Amazon DynamoDB No 
Amazon Web Services (AWS) No 
Azure Blob Storage No 
Azure Service Bus No 
BambooHR No 
Domo No 
Google Sheets No 
Intercom No 
Microsoft Dynamics 365 No 
Microsoft Teams No 
Mixpanel No 
NetSuite No 
Odoo No 
Pipedrive No 
ShipBob No 
Slack No 
Smartsheet No 
Xero No 

Integrations

Adobe Analytics Yes 
Algolia Yes 
Amazon DynamoDB Yes 
Amazon Web Services (AWS) Yes 
Azure Blob Storage Yes 
Azure Service Bus Yes 
BambooHR Yes 
Domo Yes 
Google Sheets Yes 
Intercom Yes 
Microsoft Dynamics 365 Yes 
Microsoft Teams Yes 
Mixpanel Yes 
NetSuite Yes 
Odoo Yes 
Pipedrive Yes 
ShipBob Yes 
Slack Yes 
Smartsheet Yes 
Xero Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Feedify

Founded

2017

Country

United States

Website

feedify.net

Vendor Details

Company Name

Pendula

Founded

2015

Country

Australia

Website

www.pendula.com

Product Features

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat No 
Video Content No 

Push Notifications

A/B Testing No 
Analytics No 
Campaign Segmentation No 
Contextual Targeting No 
Device Targeting No 
Expiry Notifications No 
Geo Targeting No 
Mobile Notifications No 
Notification Scheduling No 
Visual Notifications No 
Web Notifications No 

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Email Marketing

A/B Testing No 
Artificial Intelligence No 
Auto-Responders No 
CAN SPAM Compliance No 
Customer Surveys No 
Drip Campaigns No 
Dynamic Content No 
Event Triggered Email No 
Image Library No 
Landing Pages/Web Forms No 
Mailing List Management No 
Mobile Optimized Emails No 
Reporting/Analytics No 
Subscriber Management No 
Template Management No 
WYSIWYG Email Editor No 

Push Notifications

A/B Testing No 
Analytics No 
Campaign Segmentation No 
Contextual Targeting No 
Device Targeting No 
Expiry Notifications No 
Geo Targeting No 
Mobile Notifications No 
Notification Scheduling No 
Visual Notifications No 
Web Notifications No 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Alternatives

Alternatives

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