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Description
The customers who express dissatisfaction often provide the most valuable insights for your business growth. We take on the rigorous task of pinpointing trends and highlighting critical areas that require your focus, allowing you to dedicate your efforts towards enhancing your operations. By assessing how your product, service, and overall customer experience align with, fall short of, or surpass expectations, you can effectively mitigate customer dissatisfaction and diminish churn rates. Regularly evaluating customer satisfaction helps in identifying pain points and addressing them promptly. Our service simplifies the process of interpreting feedback, enabling you to extract actionable insights and establish Key Performance Indicators. You also have the option to utilize your own domain for gathering feedback through a straightforward URL. Additionally, you can streamline user feedback into Trello cards through seamless integration, eliminating the hassle of separately collecting screenshots and technical information from your customers. By fostering engagement with your customers, you can significantly enhance retention and loyalty as well. Ultimately, recognizing and addressing customer concerns can lead to a more successful business trajectory.
Description
How often do you give a set of website designs to developers only to have the final result need to be tweaked? Volley gives you the opportunity to give clear, visual feedback on any website. It's not always the easiest or fastest way to communicate changes. With the Volley extension, you can quickly provide feedback on specific design elements. This will simplify your review process. Volley Extension allows you to instantly capture feedback on any website. Attach files to support your comments. It works anywhere, even behind a login! Invite others to view your feedback and to respond to it. The feedback is task-based and includes browser, link, and OS data. Feedback is saved to a shared workspace with detailed screenshots. Similar tools can be used to iFrame your website if it feels awkward. Screenshots can be used to quickly review your website without losing context.
API Access
Has API
API Access
Has API
Integrations
Jira
Trello
Pricing Details
$49 per month
Free Trial
Free Version
Pricing Details
$10 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
LogicInflux
Founded
2017
Country
United Kingdom
Website
feedbackrig.com
Vendor Details
Company Name
Volley
Country
United States
Website
meetvolley.com
Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management