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Description
The customers who express dissatisfaction often provide the most valuable insights for your business growth. We take on the rigorous task of pinpointing trends and highlighting critical areas that require your focus, allowing you to dedicate your efforts towards enhancing your operations. By assessing how your product, service, and overall customer experience align with, fall short of, or surpass expectations, you can effectively mitigate customer dissatisfaction and diminish churn rates. Regularly evaluating customer satisfaction helps in identifying pain points and addressing them promptly. Our service simplifies the process of interpreting feedback, enabling you to extract actionable insights and establish Key Performance Indicators. You also have the option to utilize your own domain for gathering feedback through a straightforward URL. Additionally, you can streamline user feedback into Trello cards through seamless integration, eliminating the hassle of separately collecting screenshots and technical information from your customers. By fostering engagement with your customers, you can significantly enhance retention and loyalty as well. Ultimately, recognizing and addressing customer concerns can lead to a more successful business trajectory.
Description
Tapko is a streamlined tool for bug reporting and visual feedback, tailored for web agencies and their clientele. By simply inserting a script tag, agencies can integrate a feedback widget into any website, enabling clients to easily report issues and provide visual comments directly on the active page. The tool automatically gathers essential information such as console logs, network requests, browser and OS details, along with a screenshot, ensuring that agencies receive comprehensive context without the hassle of lengthy email exchanges. Additionally, feedback is seamlessly integrated with existing project management systems, facilitating efficient and organized bug triage. Designed with GDPR compliance in mind, Tapko is specifically crafted to enhance the agency-client interaction process, making communication smoother and more effective. This innovative solution not only improves collaboration but also saves time for both parties involved.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$49 per month
Free Trial
Free Version
Pricing Details
Free for 1st project
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
LogicInflux
Founded
2017
Country
United Kingdom
Website
feedbackrig.com
Vendor Details
Company Name
Tapko
Founded
2026
Country
India
Website
tapko.app
Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Product Features
Bug Tracking
Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management