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Average Ratings 0 Ratings
Description
The customers who express dissatisfaction often provide the most valuable insights for your business growth. We take on the rigorous task of pinpointing trends and highlighting critical areas that require your focus, allowing you to dedicate your efforts towards enhancing your operations. By assessing how your product, service, and overall customer experience align with, fall short of, or surpass expectations, you can effectively mitigate customer dissatisfaction and diminish churn rates. Regularly evaluating customer satisfaction helps in identifying pain points and addressing them promptly. Our service simplifies the process of interpreting feedback, enabling you to extract actionable insights and establish Key Performance Indicators. You also have the option to utilize your own domain for gathering feedback through a straightforward URL. Additionally, you can streamline user feedback into Trello cards through seamless integration, eliminating the hassle of separately collecting screenshots and technical information from your customers. By fostering engagement with your customers, you can significantly enhance retention and loyalty as well. Ultimately, recognizing and addressing customer concerns can lead to a more successful business trajectory.
Description
Miruni serves as a visual feedback and task management solution tailored for webmasters, developers, and agencies overseeing multiple websites across various platforms such as WordPress, Webflow, and Shopify. This tool enhances collaboration by enabling clients, stakeholders, and team members to give specific, actionable feedback directly on their live sites. By simplifying the processes of website edits and maintenance, Miruni not only saves time but also fosters effective communication among all parties involved.
Notable Features
- Visual Feedback Collection: Gather accurate comments and annotations straight on live websites to ensure clear and actionable communication.
- Centralized Task Management: Bring together website edits, bug reports, and feedback into one organized dashboard to facilitate smooth workflows.
- Seamless Integrations: Effortlessly connect with WordPress and other platforms to boost collaboration and make website management more efficient.
- User-Friendly Interface: The intuitive design makes it easy for all users to navigate and utilize the tool effectively.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Jira
Zapier
Pricing Details
$49 per month
Free Trial
Free Version
Pricing Details
$12/user/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
LogicInflux
Founded
2017
Country
United Kingdom
Website
feedbackrig.com
Vendor Details
Company Name
Miruni
Founded
2018
Country
United States
Website
www.miruni.io
Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management