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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Feedback1 is a cutting-edge product feedback solution designed specifically for B2B SaaS companies, leveraging AI to analyze all incoming requests from various sources such as widgets, portals, emails, and integrations. The AI efficiently tags and groups related themes, while also drafting actionable insights for product development. Product teams can prioritize tasks based on votes, CRM data, and OKRs. Customer success teams have visibility into which accounts provided input, enabling them to effectively close the feedback loop when new features are released via a public roadmap, changelog, and in-app notifications. Additionally, features like MCP, REST API, and webhooks empower teams to retrieve feedback seamlessly from Claude or Cursor. This innovative platform is securely hosted in the cloud, ensuring flexibility and accessibility for all users.

Description

UserVoice is the leading platform for product feedback from B2B Software as A Service (SaaS). UserVoice integrates with your existing systems to add quantitative metrics to the qualitative feedback that you receive. Get feedback directly from your end users. You can easily capture feedback from customer-facing employees right from the place they work. Our Slack and Microsoft Teams integrations make it easy for your entire company to see what customers are saying.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Jira Yes 
Slack Yes 
ActiveCampaign No 
Adobe Marketo Engage No 
Azure DevOps Yes 
Blotout No 
Flow XO No 
Intercom Yes 
Jira Work Management No 
Meltano No 
Microsoft Dynamics 365 No 
Microsoft Teams No 
Quickwork No 
Rambox No 
Sprout Social No 
Talkdesk No 
Wrike No 
YouTrack Yes 
Zendesk No 

Integrations

Jira Yes 
Slack Yes 
ActiveCampaign Yes 
Adobe Marketo Engage Yes 
Azure DevOps No 
Blotout Yes 
Flow XO Yes 
Intercom No 
Jira Work Management Yes 
Meltano Yes 
Microsoft Dynamics 365 Yes 
Microsoft Teams Yes 
Quickwork Yes 
Rambox Yes 
Sprout Social Yes 
Talkdesk Yes 
Wrike Yes 
YouTrack No 
Zendesk Yes 

Pricing Details

$99/month
Free trial available; paid plans from $99/month.
Free Trial Yes 
Free Version No 

Pricing Details

Subscription Model
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Feedback1

Founded

2025

Country

Limassol, Cyprus

Website

feedback1.ai

Vendor Details

Company Name

UserVoice

Founded

2008

Country

United States

Website

www.uservoice.com

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback Yes 
Virtual Assistant No 
Workflow Management No 

Idea Management

Activity Dashboard No 
Brainstorming No 
Collaboration No 
Creator Tracking No 
Idea Ranking No 
Project Tracking No 
Status Tracking No 

Product Management

Collaboration Yes 
Feedback Collection Yes 
Idea Management Yes 
Milestone Tracking No 
Prioritization Yes 
Product Roadmapping Yes 
Release Management No 
Requirements Management No 
Resource Management No 
Workflow Management No 

Alternatives

Alternatives