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Description
Feedback.one empowers businesses to gather and streamline user insights, enabling them to make informed decisions based on real data.
We believe that the process of sharing feedback should be seamless and straightforward. Rather than depending on emails, contact forms, or live chat options, we integrate a small feedback button directly into your website. When users click this button, it brings up a user-friendly form that takes less than a minute to complete.
After feedback is submitted, your team can easily evaluate, categorize, and oversee all responses from a centralized dashboard. This allows your team to grasp the overall landscape, spot emerging patterns, and enhance their product strategies effectively.
Why should you select our service?
- Unlimited feedback collection without any restrictions.
- Easy to implement: just provide your domain and insert a single line of code on your site.
- Security assured: the feedback form is only accessible from your own domain.
- Quick loading: our script is lightweight and won't hinder page rendering, ensuring a smooth user experience.
Description
Gather genuine feedback as users engage with your product, and our AI transforms this input into actionable tasks. Collect direct insights from your customers to swiftly tackle concerns privately while publicly acknowledging positive feedback. Through topic modeling, feedback is converted into prioritized tasks based on the volume of responses received. At the start of your onboarding, provide a link or a CSV file, and we will process your feedback into manageable tasks. Utilize sentiment analysis to direct positive comments toward review sites. In the past, analyzing extensive hours of recordings was a daunting task that required a large workforce. Seven24 efficiently collects and assesses feedback to gauge sentiment, encouraging users to post positive reviews on platforms such as Google Maps and Trustpilot. Meanwhile, negative responses lead to actionable tasks displayed on your dashboard, enabling you to resolve issues promptly and foster customer loyalty. With Seven24’s generative AI, the once labor-intensive analysis of extensive feedback has become a seamless experience, simplifying your operations and enhancing customer engagement. Now, organizations can act swiftly and effectively in response to their users' voices.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Google Sheets
Microsoft Excel
Pricing Details
$0
Free Trial
Free Version
Pricing Details
$49 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Feedback.one
Founded
2024
Country
United States
Website
feedback.one
Vendor Details
Company Name
Seven24
Country
Canada
Website
www.seven24.ai/
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback