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Description
eMaster™ leverages your data to boost finance renewals, enhance vehicle sales, and improve customer loyalty. By utilizing advanced algorithms, it sifts through your database to pinpoint the optimal customer, the perfect deal, and the right vehicle at the most suitable moment. This data-centric digital solution effectively drives both vehicle sales and finance renewals. Traditionally, marketing to finance customers relies on fixed timelines, such as reminders when there are 12 months left or at the end of a term, but these periods might not align with the best opportunities for outreach. eMaster™ stands out by continuously monitoring the financial status of each customer on a daily basis to determine the most advantageous moment for them to upgrade their vehicle. This innovative tool not only mines your entire database but also accommodates usage at both the national level by finance companies or OEMs and at the dealership level to uncover sales renewal prospects effortlessly. By prioritizing real-time data, eMaster™ ensures that both customers and dealers benefit from timely interactions that enhance the overall sales experience.
Description
Dynamic and focused on results, XRM is an all-encompassing CRM solution specifically designed for dealers, allowing you to enhance your profits while minimizing vendor costs. Whether you're on the sales floor or engaging with customers online, you can effortlessly track all showroom activities in real time. By integrating with external lead providers, you ensure that no sales opportunities slip through the cracks. Manage customer interactions and complete essential tasks directly from your mobile device, enabling you to maintain a seamless workflow. Effortlessly handle customer data and interactions wirelessly to streamline processes. Speed up deal processing with features like license plate and driver's license scanning, ensuring efficiency at every step. Keep track of internet leads in real time and manage follow-up tasks from anywhere. Gain insights into available incentives and factory programs tailored to vehicle choices and customer credit profiles. Fine-tune payment options with flexibility in retail, leasing, and balloon arrangements. Reduce deal times significantly by utilizing professional electronic paperwork, ensuring a smoother transaction experience. With XRM, you can always stay informed about showroom activities as they unfold in real time.
API Access
Has API
API Access
Has API
Integrations
Dealertrack DMS
RouteOne
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FISC
Country
United Kingdom
Website
www.fisconline.co.uk/emaster-solutions/emaster/
Vendor Details
Company Name
Affinitiv
Country
United States
Website
www.affinitiv.com/sales/xrm/
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration