RAPID RTC Description
Customers are spending more time online than in a physical showroom when they form their first impressions of a dealership. RAPID RTC provides a complete digital communications platform (Lead manager, Live dealer, Chat, Social), which aggregates all consumer-initiated engagement methods and connects online consumers to sales advisors in a real-time. This allows for a premium omnichannel customer experience through the entire online buying journey. No special software or hardware is required to use our tools. We are platform and device agnostic. Our technology is designed to provide value to our clients. However, our clients are always at the heart of our thinking. This makes us stand out in today's market. Our support teams are available to assist you with any questions. We offer Dealer Care, Training, and Concierge Services 24/7/365.
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