Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Everyone understands that a poorly executed onboarding process combined with a lack of self-service assistance can lead to immediate user drop-off from your product. In today's competitive market, this is simply not a risk you can afford to take. Faqprime is an innovative knowledge management platform powered by AI, specifically designed to improve customer support and boost user engagement. It features an array of tools like tailored user onboarding tours, contextual help within the app, pop-ups to encourage feature adoption, in-app surveys, Net Promoter Score (NPS) tools, a product education academy, and a dedicated area for product updates. Additionally, Faqprime offers a customizable, SEO-friendly knowledge base that includes free SSL and support for custom domains. The platform is built for seamless integration with existing systems, accommodates multimedia content, and boasts sophisticated search capabilities. Furthermore, Faqprime's analytics provide real-time insights into user interactions, empowering businesses to refine their support content and elevate the overall user experience while ensuring users remain engaged. With such comprehensive features, Faqprime positions itself as an essential tool for businesses looking to enhance user retention and satisfaction.
Description
Newired allows companies to help users find resources and answers to virtually any web application. It makes it easy for the user to learn and perform on-the-go.
We will not forget that digital is first and foremost for people.
-Newired makes technology more accessible by replacing any disconnected documentation, tutorial or training with contextual in place guidance and support.
-Newired provides in-place support to users so they can learn by doing and understand complex content. It also supports them in ensuring process compliance in complex internal applications.
-Newired can easily be installed on any web-based website or application without having to modify the code. It can also be modified to meet customer needs.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Zendesk
Yes
Amazon S3
Yes
CSS
Yes
Calendly
Yes
Dailymotion
Yes
Freshdesk
Yes
Intercom
Yes
Loom
Yes
Mixpanel
Yes
Salesforce
No
Integrations
Zendesk
Yes
Amazon S3
No
CSS
No
Calendly
No
Dailymotion
No
Freshdesk
No
Intercom
No
Loom
No
Mixpanel
No
Salesforce
Yes
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
$ 6,480 per year
Find more information on the Newired pricing page: https://www.newired.com/newired-pricing/
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
FAQPRIME
Website
www.faqprime.com
Vendor Details
Company Name
Newired
Founded
2017
Country
Italy
Website
www.newired.com/sourceforge-digital-adoption-platform/
Product Features
Digital Adoption Platforms
Audience Segmentation
No
Content Creation
No
Contextual Guidance
No
Data Validation
No
In-App Training
No
Launch Management
No
Multi-Language
No
Self Service Tools
No
Surveys & Feedback
No
User Onboarding
No
Product Features
Customer Engagement
Analytics
Yes
Churn Management
Yes
Communication Management
No
Community Management
No
Content Syndication
Yes
Feedback Collection
Yes
Gamification
Yes
Live Chat
No
Video Content
Yes
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Digital Adoption Platforms
Audience Segmentation
Yes
Content Creation
Yes
Contextual Guidance
Yes
Data Validation
No
In-App Training
Yes
Launch Management
Yes
Multi-Language
Yes
Self Service Tools
Yes
Surveys & Feedback
Yes
User Onboarding
Yes
Onboarding
Course Management
No
Document Management
Yes
E-Verify / I-9 Forms
No
Electronic Forms
Yes
Electronic Signature
No
Employee Handbook
Yes
Employee Portal
Yes
File Management
Yes
Job Description Management
Yes
Orientation Management
No
Self Service Portal
Yes
Task Management
No
Tax Forms
No
Training Management
Yes
Training
Academic / Education
Yes
Asynchronous Learning
Yes
Blended Learning
Yes
Built-In Course Authoring
No
Built-in LMS
No
Certification Management
No
Corporate / Business
Yes
Learner Portal
Yes
Mobile Learning
No
Simulation
Yes
Synchronous Learning
Yes
Training Companies
Yes
eCommerce
Yes