Compare OpenText Exstream vs. Quadient Inspire

Sendbird provides AI-powered omnichannel communication solutions, including AI agent for customer service, Chat API, and Business Messaging for seamless customer conversations across mobile apps, websites, social media, and more. Our platform supports iOS, Android, JavaScript, Unity, and .NET. Sendbird’s AI Agent Platform enables businesses to automate customer support across a wide range of channels, including SMS, web, mobile apps, and social media. This solution leverages AI to provide proactive, continuous support by anticipating customer needs and engaging them on their preferred platforms. Businesses can build and manage their own AI agents with an easy-to-use interface, ensuring smooth customer interactions. The platform integrates seamlessly with existing systems, providing businesses with insights into customer conversations, improving agent performance, and offering reliable support in high-traffic environments.

Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management. Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues. If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels

Napersoft CCM Document Platform 8 for Microsoft®, Windows and Linux is our latest platform solution. It was designed for today's connected world and includes many new and advanced features. Platform for medium-sized to very large businesses that allows batch, interactive and onDemand creation, formatting, and delivery of relevant, personalized customer communications through multiple channels including print, text, email and more.

Offer website live chat support from the collaboration tools you already use: Microsoft Teams, Google Workspace, Slack, and Zoom. Build ChatGPT powered AI Chatbots in 1-Click and enable your chatbots when your agents are unavailable. Create WhatsApp, SMS, and Messenger chatbots with the ability to escalate to humans when it makes sense. No need to learn additional software to support customers. Engage potential customers when they need your help, close more deals, and increase online revenue.

Please also update our description as follows: Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to get found online, improve online reputation, streamline social publishing, connect through digital channels, and deliver a wowing customer experience.

Moxo’s service orchestration platform revolutionizes complex B2B interactions by delivering seamless and efficient experiences. Inefficiencies and risks often arise when business processes are scattered across departments, clients, vendors, and partners. Moxo eliminates these challenges by unifying workflows—transforming fragmented operations into streamlined, cost-effective solutions that boost client satisfaction. Moxo platform accelerates essential tasks such as client onboarding, document management, and exception resolution. The outcome: quicker process completion, minimized compliance risks, and exceptional client experiences. Trusted by industry leaders in financial services, consulting, legal, healthcare, and real estate—including Citibank and BNP Paribas—Moxo powers the orchestration of mission-critical business relationships.

Pipedrive is a powerful CRM and sales pipeline management platform designed to help businesses track and optimize their sales processes. The platform offers automation tools, AI-powered sales insights, and real-time reporting to help businesses close deals faster and more effectively. With customizable workflows, integrations with a wide range of apps, and an intuitive interface, Pipedrive supports sales teams of all sizes in managing leads, automating repetitive tasks, and monitoring performance for smarter, data-driven decisions.

Increase your community engagement by allowing your residents to register for classes, events, and facilities and pay membership fees online. Create a catalog of programs that is easy to navigate. You can use it to schedule and organize events, collect registrations and communicate more effectively with your community. Our scalable, configurable system allows you to generate and email complex permits. You can also take online and in-house reservations and schedule leagues or meetings without worrying about double bookings. Your activities will be remembered by the leaders who are passionate about what they do. Make it easy for them. Manage instructor lists and pay rate with limited view of activity rosters for instructors. You can easily generate tickets through your desktop or mobile device. Customers can choose to show the code on their phone instead of printing.

GoAnywhere MFT offers secure file transfer for businesses. GoAnywhere MFT software can be deployed on-premise, in cloud or hybrid environments. It allows organizations to securely exchange data between employees, customers, trading partners, and systems. GoAnywhere MFT won the Cybersecurity Excellence Award in Secure File Transfer.

Teamcenter® software represents a contemporary and flexible product lifecycle management (PLM) solution that integrates individuals and workflows across various functional areas through a cohesive digital thread that fosters innovation. Its extensive and diverse portfolio empowers organizations to tackle the complex challenges associated with creating highly successful products. With a user-friendly interface that is both simple and intuitive, Teamcenter enables team members from all corners of the organization to engage in the product development journey more seamlessly than ever. Regardless of your deployment preference—whether on-premises, in the cloud, or via the SaaS option Teamcenter X—you will access the same reliable capabilities that are tailored to accelerate your innovation. Begin your journey with Teamcenter by managing product data and processes, encompassing 3D designs, electronics, embedded software, documentation, and your bill of materials (BOM). By utilizing your product information across a wider range of domains and departments, you can achieve significantly improved returns on your PLM investment. Ultimately, Teamcenter not only streamlines operations but also enhances collaboration, making it an essential tool for modern product development.