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Description
Expo XT offers sophisticated UC Analytics that span multiple platforms and channels, enhancing communication efficiency. Whether it's addressing hunt groups, troubleshooting Auto Attendants and IVR, or analyzing user performance and agent metrics, Expo XT equips you with the critical insights necessary for making informed improvements to your voice calls, video meetings, and overall collaboration efforts. Built on Power BI, this tool seamlessly integrates with various systems including Webex Calling, Cisco UCM, UCCX, CUBE, Zoom, Teams, NICE CXone, among others. Moreover, it provides an economical pricing structure, starting at just 100 extensions, making it accessible for organizations of different sizes. With Expo XT, businesses can transform their communication strategies and drive better engagement outcomes.
Description
Vyopta revolutionizes the way IT teams and users address and manage issues related to collaboration experiences, ensuring seamless collaboration from any location. It provides a unified view through real-time monitoring, quality experience assessments, proactive alerts, and automated reporting tools. The platform delivers practical insights into workspace usage and performance, promoting safe and effective operations while maximizing investments in real estate and technology. By enhancing employee productivity, engagement, and well-being through immediate access to user engagement metrics and quality intelligence, organizations benefit from a comprehensive perspective on their hybrid collaboration setups. It offers visibility across platforms such as Microsoft 365, Zoom, Cisco, and Google Workspaces, allowing teams to spot potential quality and reliability challenges. By incorporating intelligent diagnostics, it significantly shortens troubleshooting durations. Additionally, the platform offers room analytics to assess space utilization and measures meeting equity across various individuals and teams, helping to pinpoint and eliminate disruptive meeting habits. This holistic approach ultimately empowers organizations to fine-tune their collaboration strategies and enhance overall workflow efficiency.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Zoom
Cisco Webex
Cisco Webex Calling
Google Workspace
Microsoft 365
Microsoft Power BI
Microsoft Teams
NiCE CXone Mpower
Integrations
Zoom
Cisco Webex
Cisco Webex Calling
Google Workspace
Microsoft 365
Microsoft Power BI
Microsoft Teams
NiCE CXone Mpower
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Metropolis Technologies
Country
United States
Website
www.metropolis.com
Vendor Details
Company Name
Vyopta
Founded
2007
Country
United States
Website
www.vyopta.com
Product Features
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Product Features
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics
