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Description

An increasing number of emails are accessed via smartphones, while many reservations are ultimately completed on computers. This creates a challenge in accurately measuring the total revenue generated from your email marketing efforts. However, with our advanced tracking system, all bookings resulting from your email campaigns can be precisely monitored, whether they occur immediately or after a few days, and regardless of the number of devices used, such as computers or tablets. Alarmingly, it's estimated that between 30% to 40% of travelers do not communicate their issues to your front desk staff. Consequently, these guests may depart from your hotel feeling unsatisfied, leading to the likelihood of receiving negative reviews online. To address this, we offer a comprehensive database that consolidates unique guest information, ensuring that all relevant data about your guests is stored in one place. Additionally, we utilize distinct contact details like email addresses, phone numbers, and passport numbers to effectively eliminate duplicate guest records. This approach not only enhances your understanding of guest experiences but also improves your ability to respond to their needs more effectively.

Description

Transform your guest data into a valuable asset with Smart Host CRM software! We will work together to convert your first-time guests into devoted, high-revenue customers. Smart Host offers an effective solution for managing guests professionally and communicating with them in a personalized manner. By leveraging Smart Host, you can make strategic use of the data you collect from your guests. From crafting tailored offers to executing targeted newsletter campaigns, you'll enhance communication with your clientele while boosting your overall booking rates. Moreover, we streamline standard processes to free up your time for meaningful interactions with guests. This approach not only sounds effective, but it truly is! Don’t let the precious guest information in your PMS go to waste; instead, harness it to elevate your communication quality and deliver an unforgettable vacation experience. With our innovative Smart Host offerings, you can captivate your guests right from the first proposal. Enrich your guest engagement and watch your business thrive!

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

€2.5 per room per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Experience Hotel

Founded

2013

Country

United States

Website

www.experience-hotel.com

Vendor Details

Company Name

Smart Host

Founded

2016

Country

Germany

Website

www.smart-host.com/en/home

Product Features

Product Features

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