Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
An increasing number of emails are accessed via smartphones, while many reservations are ultimately completed on computers. This creates a challenge in accurately measuring the total revenue generated from your email marketing efforts. However, with our advanced tracking system, all bookings resulting from your email campaigns can be precisely monitored, whether they occur immediately or after a few days, and regardless of the number of devices used, such as computers or tablets. Alarmingly, it's estimated that between 30% to 40% of travelers do not communicate their issues to your front desk staff. Consequently, these guests may depart from your hotel feeling unsatisfied, leading to the likelihood of receiving negative reviews online. To address this, we offer a comprehensive database that consolidates unique guest information, ensuring that all relevant data about your guests is stored in one place. Additionally, we utilize distinct contact details like email addresses, phone numbers, and passport numbers to effectively eliminate duplicate guest records. This approach not only enhances your understanding of guest experiences but also improves your ability to respond to their needs more effectively.
Description
Simplify your front-of-house operations with a completely customizable solution for waitlists, table management, and reservations. Enjoy seamless integration of your waitlist with both online and offline reservations, call-ahead seating, and personalized guest notes, all designed to enhance efficiency. Our user-friendly reservation widget effortlessly integrates into your website, customer emails, and digital marketing efforts—just add a single line of code to get started. With our sophisticated wait-time quoting system, you can provide highly precise wait times that lead to improved customer satisfaction and increased table turnover rates. Guests have the convenience of confirming, canceling, or notifying you if they anticipate being late. To minimize no-show incidents, send out timely reservation reminders, and inform your guests via text or pager when their table is ready. Our detailed reporting on a per-location basis offers valuable insights to optimize your restaurant's performance. SimplySeated is fully adaptable to cater to the distinctive requirements of your establishment, ensuring that we go beyond the basics and customize every facet of the solution to align with your unique business needs. This commitment to personalization helps create a smoother experience for both staff and patrons alike.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
€2.5 per room per month
Free Trial
Free Version
Pricing Details
$99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Experience Hotel
Founded
2013
Country
United States
Website
www.experience-hotel.com
Vendor Details
Company Name
SimplySeated
Founded
2008
Website
www.simplyseated.com
Product Features
Product Features
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management