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ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Description

Excellent serves as a comprehensive online operations platform tailored for upscale restaurant groups, integrating event sales and service along with staff training, marketing, and investor communication. The Excellent Events module facilitates lead management, proposal generation, electronic contracts, online payments, banquet event orders, scheduling for venues, menu and package options, guest access portals, and reporting across multiple locations. Meanwhile, Excellent Craft offers a range of staff training programs, including assessments, certifications, and a repository for compliance documentation. For marketing purposes, Excellent Marketing creates social media posts and guest emails informed by group event details, ensuring that all communications are subject to human review prior to distribution. Additionally, Excellent Partner aids in preparing financial projections and keeping investors updated with relevant company information. The platform also connects various locations and guest records while providing support in both English and Spanish on mobile and desktop devices. Importantly, all AI-generated messages must receive approval from a human before they are sent out, ensuring quality and accuracy in communication. This dual-layer of oversight not only enhances the reliability of the information shared but also fosters a more personalized interaction with clients and stakeholders.

Description

Micestem serves as a comprehensive sales and operations solution tailored for destination management companies (DMCs) that specialize in MICE groups and upscale travel experiences. It streamlines the entire group-program cycle within a single platform, encompassing sales pipelines, group files, service and vendor catalogs, and visually appealing client proposals, along with Service Orders that vendors can confirm without the need for logging in. Additionally, it facilitates the creation of BEOs and event manifests, invoicing, and commission tracking, all while minimizing the need for redundant data entry by generating documents from pre-existing information. The platform is designed to accommodate multiple branches and currencies, featuring role-based access for various departments including Sales, Operations, Finance, and Administration. Developed by operators with firsthand DMC experience, Micestem also offers guided onboarding and the ability to import catalogs via Excel, ensuring that teams can begin utilizing the platform efficiently and effectively. With its user-friendly interface and robust features, Micestem empowers DMCs to enhance their operational efficiency and improve client satisfaction.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Claude Yes 
Instagram Yes 
Model Context Protocol (MCP) Yes 
Stripe Yes 

Integrations

Claude No 
Instagram No 
Model Context Protocol (MCP) No 
Stripe No 

Pricing Details

$360/location/month
Monthly billing is $360 per location per month; annual billing is $3,600 per location per year ($300/month equivalent, billed yearly). All users are included, with no setup or per-user fees.
Free Trial Yes 
Free Version No 

Pricing Details

$95/user/month
$95 per user per month.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Excellent AI LLC

Founded

2026

Country

United States

Website

beexcellent.ai

Vendor Details

Company Name

Micestem

Founded

2026

Country

United States

Website

micestem.com

Product Features

Event Management

Attendee Management No 
Badge Management No 
Conferences / Conventions No 
Exhibit / Vendor Management No 
Gamification No 
Room Block Management No 
Social Media Promotion No 
Sponsorship Management No 
Surveys & Feedback No 
Ticketing No 
Volunteer Management No 
Weddings / Parties No 

Product Features

Event Management

Attendee Management No 
Badge Management No 
Conferences / Conventions No 
Exhibit / Vendor Management No 
Gamification No 
Room Block Management No 
Social Media Promotion No 
Sponsorship Management No 
Surveys & Feedback No 
Ticketing No 
Volunteer Management No 
Weddings / Parties No 

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5.0 out of 5 stars