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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Evergrowth serves as an AI-powered platform for go-to-market intelligence, designed to help sales, marketing, and enablement teams synchronize around a cohesive "system of context" while deploying specialized AI agents throughout the sales funnel. This platform consolidates essential elements such as value propositions, ideal customer profiles, personas, account information, and workflows, ensuring that all AI agents—ranging from account qualification to contact research, intent signal detection, personalized outreach drafts, and on-demand coaching—function based on a shared source of truth. B2B revenue teams and agencies have the opportunity to streamline their operations by replacing three to five separate tools with a single, integrated workspace that connects seamlessly with systems like Salesforce, HubSpot, and Outreach, which minimizes tool-sprawl and ensures alignment of data, insights, and actions. The AI agents possess the capability to autonomously navigate the web, enhance CRM data, implement your value proposition logic on contacts and accounts, create customized playbooks and content, and even provide coaching through role-play scenarios. This comprehensive approach not only boosts efficiency but also enhances collaboration across various teams, ensuring that everyone is equipped with the same information and tools to drive success.

Description

SupportLogic is an AI-powered platform designed to improve enterprise support and customer success operations. Its Cognitive AI Cloud processes unstructured data across support channels—like email, chat, and voice—to surface real-time insights around sentiment, urgency, churn risk, and product feedback. These insights drive a suite of AI agents that help with smart case routing, summarization, escalation prevention, coaching, and account health monitoring. The platform integrates directly with CRMs like Salesforce and Zendesk and tools like Slack and Snowflake—amplifying existing systems without disruption. With enterprise-grade security and compliance, SupportLogic helps global teams cut escalations, streamline operations, and improve customer experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
Slack
Freshdesk
Google Chrome
HubSpot CRM
Jira
LinkedIn
Microsoft Dynamics 365
Microsoft Teams
Outreach
Salesloft
ServiceNow
Zendesk

Integrations

Salesforce
Slack
Freshdesk
Google Chrome
HubSpot CRM
Jira
LinkedIn
Microsoft Dynamics 365
Microsoft Teams
Outreach
Salesloft
ServiceNow
Zendesk

Pricing Details

€747 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Evergrowth

Founded

2014

Country

Lithuania

Website

www.evergrowth.com

Vendor Details

Company Name

SupportLogic

Founded

2016

Country

United States

Website

www.supportlogic.com

Product Features

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Alternatives

Alternatives