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Description
For any organization aiming for success, fostering outstanding customer relationships is essential, and the initial step in this process is embracing a straightforward strategy for customer relationship management (CRM). CRM encompasses all the tactics, methodologies, and technologies utilized by companies to oversee their communications with both existing and prospective clients. By implementing effective CRM practices, businesses can cultivate stronger bonds with their customers, leading to enhanced loyalty and retention, both of which significantly influence a company's profitability. Etiya's Customer Relationship Management solution offers a highly adaptable, customer-focused, omni-channel experience that enables organizations to surpass customer expectations through engagement across various platforms and channels. Additionally, Etiya CRM features a comprehensive, integrated lead-to-cash workflow for efficient customer management. Analyzing social media helps identify communities of interest, as well as potential opportunities for cross-selling and upselling, thus further strengthening customer relationships. In this ever-evolving marketplace, leveraging these insights can provide a competitive advantage.
Description
CRM Marketers place their customers first as their top priority.
Marketing professionals are under pressure to promote more products and drive more revenue.
Only 10% CRM messages are based upon customer behavior, while 90% of them are based on commercial goals. Automated personalization cannot deliver on those 10 %...so how about the other 90?
Tinyclues has a solution for that exact question. Deep learning is used to predict real buying intentions for each product or offer.
You can send more campaigns without blasting, find revenue opportunities, and reach your commercial goals by putting customers first. All this is possible within an easy-to use platform that allows you to create campaigns in just a few clicks. With quick implementation and a short runway, you can start seeing results in as little time as a few days.
API Access
Has API
API Access
Has API
Integrations
Adobe Campaign
Airship
Amazon Web Services (AWS)
Batch
Commanders Act
Facebook
FuseCommander
Salesforce Agentforce Commerce
Salesforce Agentforce Marketing
Shopify Plus
Integrations
Adobe Campaign
Airship
Amazon Web Services (AWS)
Batch
Commanders Act
Facebook
FuseCommander
Salesforce Agentforce Commerce
Salesforce Agentforce Marketing
Shopify Plus
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Etiya
Country
Netherlands
Website
www.etiya.com/en/products/customer-relationship-management
Vendor Details
Company Name
Tinyclues
Founded
2010
Country
EMEA HQ: Paris, France - US HQ: New York, NY
Website
www.tinyclues.com
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Marketing Automation
A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking
Marketing Planning
Budgeting & Forecasting
Collaboration
Flowchart
Goal Setting / Tracking
Marketing Calendar
Media Planning
Predictive Analytics
Presentation Tools
Project Tracking
Spend Management