Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance your customer-focused strategies while gaining valuable insights through our innovative CRM platform. Epicor CRM equips you with the necessary data and control to ensure a superior customer experience at every interaction. With Kinetic, the newly branded Epicor ERP, advanced collaboration features link employees, departments, and supply chain partners, enabling your organization to respond more swiftly and effectively. This powerful CRM solution helps accelerate supply chain operations, allowing you to stay competitive on a global scale. By improving coordination from raw materials to finished goods, you can effectively reduce costs and boost profitability. Furthermore, a data-driven approach to customer experience will ensure that your clients' expectations for accuracy, inventory management, product delivery, and service are consistently met. Additionally, our web-based solutions are tailored specifically for customer retention in the automotive service sector, ensuring sustained engagement and loyalty.
Description
SymphonyAI Retail/CPG stands at the forefront of innovation, aiming to revolutionize the retail and consumer packaged goods sectors by harnessing the power of AI-driven analytics and insights. This advanced platform allows businesses to refine their supply chain processes, enhance demand predictions, and elevate customer satisfaction through the utilization of real-time data and sophisticated machine learning techniques. By offering tools that support informed decision-making on various aspects, including pricing strategies, promotional activities, inventory oversight, and product selection, SymphonyAI Retail/CPG enhances operational effectiveness. Its commitment to delivering tangible results, such as higher sales, minimized waste, and greater efficiency, reflects a strong focus on a customer-centered philosophy. Furthermore, with its adaptable and scalable design, the platform serves as an optimal choice for enterprises striving to maintain a competitive edge in an ever-changing market landscape. As businesses face new challenges, SymphonyAI Retail/CPG continuously evolves to meet their dynamic needs.
API Access
Has API
API Access
Has API
Integrations
COZYROC SSIS+ Suite
Codeless Platforms BPA Platform
DataBlend
Epicor ECM
Epicor Tax Connect
Epicor Vision
Epicor Vista Market Share
HIVERY
Kognitos
Manthan CDP++
Integrations
COZYROC SSIS+ Suite
Codeless Platforms BPA Platform
DataBlend
Epicor ECM
Epicor Tax Connect
Epicor Vision
Epicor Vista Market Share
HIVERY
Kognitos
Manthan CDP++
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Epicor Software
Founded
1972
Country
United States
Website
www.epicor.com
Vendor Details
Company Name
SymphonyAI
Founded
2017
Country
United States
Website
www.symphonyai.com/retail-cpg/connected-retail/
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
CPG
Customer Management
Electronic Data Interchange
Financial Accounting
Forecast / Demand Planning
Inventory Management
Lot Tracking
Pricing Management
Shopper Marketing
Trade Promotion
Retail Execution
AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management