Epicor CRM Description
Enhance your customer-focused strategies while gaining valuable insights through our innovative CRM platform. Epicor CRM equips you with the necessary data and control to ensure a superior customer experience at every interaction. With Kinetic, the newly branded Epicor ERP, advanced collaboration features link employees, departments, and supply chain partners, enabling your organization to respond more swiftly and effectively. This powerful CRM solution helps accelerate supply chain operations, allowing you to stay competitive on a global scale. By improving coordination from raw materials to finished goods, you can effectively reduce costs and boost profitability. Furthermore, a data-driven approach to customer experience will ensure that your clients' expectations for accuracy, inventory management, product delivery, and service are consistently met. Additionally, our web-based solutions are tailored specifically for customer retention in the automotive service sector, ensuring sustained engagement and loyalty.
Epicor CRM Alternatives
Epicor Connected Process Control
Epicor Connected Process Control provides a simple-to-use software solution that allows you to configure digital work instructions and enforce process control. It also ensures that operations are error-proof. Connect IoT devices to collect 100% time studies and process data, images and images at the task level. Real-time visibility and quality control on a new level! eFlex can handle any number of product variations or thousands of parts, whether you are a component-based or model-based manufacturer. Work instructions can be linked to Bill of Materials, ensuring that products are built correctly every time, even if changes are made during the process. Work instructions that are part a system that is advanced will automatically react to model and component variations and only display the right work instructions for what's currently being built at station.
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Epicor Kinetic
With a legacy spanning over 50 years in manufacturing, Epicor Kinetic has built a reputation for providing tailored industry-specific solutions globally. Central to the Epicor approach are genuine, long-lasting partnerships, ensuring solutions adapt to dynamic business needs. Kinetic -- the global, AI-powered cloud ERP designed specifically for discrete, mixed-mode, and make-to-order manufacturers in the small and mid-market spaces -- not only addresses current demands but also steers businesses towards Industry 4.0 and smart manufacturing. This forward-thinking approach is complemented by the Epicor commitment to leadership in cloud solutions with unmatched security, simplicity, and support. The Epicor Kinetic user-friendly interface lets average users turn business data into actionable insights and create compelling reports that drive productivity. By leveraging the latest AI, ML, and IoT technologies, the Kinetic user experience facilitates a smooth shift to advanced manufacturing processes. Epicor Kinetic, while primarily cloud-based, also supports on-premises and hybrid models, offering versatile deployment options. Kinetic accelerates customer ambition with solutions for maximizing productivity, growth, and efficiency. That's what makes Epicor the essential partner for the world's most essential businesses.
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B2Sell
B2Sell integrates seamlessly with your ERP/Business software system to create a seamless shopping cart that your customers can use. B2Sell offers solutions such as PIM, B2B eCommerce, Catalog Management, API's that are tailored to distributors and manufacturers, and can manage your entire marketing and sales channels. We offer turnkey solutions that save you time and money. B2Sell is a specialist in customizing features for eCommerce websites. If you have an idea, we can build it! Your ERP can be used to export product information to an online sales channel. Customers can place orders, view order history, view invoices, and look up inventory and pricing in real time. We work with each client in order to create a unique design that will make you stand out from the rest. Do you have a design in mind? We can also use your design.
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Epicor BisTrack
Epicor BisTrack is an innovative business management solution tailored to meet the unique requirements of the building materials sector, which encompasses lumberyards, construction suppliers, and distributors. This software is celebrated for its extensive range of tools that effectively unify inventory management, purchasing, sales, and delivery processes within a single, intuitive interface. Businesses can leverage its sophisticated reporting and analytics features to drive informed decision-making, streamline workflows, and improve customer service. Furthermore, the software's strong mobile capabilities and smooth cloud deployment options promote real-time collaboration and enhance operational efficiency among teams. By utilizing BisTrack, companies can maintain a competitive edge in an ever-evolving market landscape, adapting quickly to new challenges and opportunities. Ultimately, Epicor BisTrack serves as a vital asset for organizations aiming to thrive in the building materials industry.
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Integrations
Company Details
Company:
Epicor Software
Year Founded:
1972
Headquarters:
United States
Website:
www.epicor.com
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Product Details
Platforms
Web-Based
Customer Support
Live Rep (24/7)
Online Support
Epicor CRM Features and Options
CRM Software
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
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