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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Boost your revenue, elevate customer satisfaction, and streamline operational processes by leveraging AI-driven insights from all customer interactions. Discover ways to refine sales presentations, identify compliance challenges, and enhance the overall customer journey, among other benefits. Enthu.AI offers complete customization tailored to your unique needs, whether in sales, support, or customer success. Experience straightforward data visualization that produces actionable insights across various business areas, revealing new revenue potentials. You can filter calls by date, agent, specific moments, feedback, duration, call type, and much more. This functionality enables you to develop and evaluate calls based on personalized quality assurance hypotheses effectively. Moreover, you can analyze a 30-minute conversation in less than 30 seconds by automatically navigating to the segments where dialogue occurs, eliminating the need to listen to the entire call. By utilizing these advanced tools, you can optimize your team's performance and enhance overall business outcomes.

Description

Intryc is an innovative platform that leverages artificial intelligence to automate the quality assurance processes specifically for customer support teams. By analyzing every customer interaction in real time, Intryc empowers organizations to elevate the quality of their support without incurring additional operational expenses. This platform boasts features such as intelligent sampling, customizable scorecards, dynamic workload allocation, and personalized coaching for agents, all designed to optimize QA workflows and deliver actionable insights. Furthermore, Intryc integrates smoothly with existing help desks and knowledge repositories, facilitating rapid deployment and minimal disruption to ongoing operations. The platform guarantees that each team member is equipped with the necessary tools to enhance quality, refine processes, and provide exceptional customer experiences. With the ability to connect your help desk and organizational knowledge base in less than ten minutes, Intryc also offers custom scorecards that draw from internal knowledge, ensuring evaluations are both consistent and relevant. As a result, teams can not only meet but exceed customer expectations consistently.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CallRail
Cisco Webex
Close
CloudTalk
Dialpad Ai Contact Center
Five9
GoTo Connect
HubSpot CRM
HubSpot Customer Platform
JustCall
Kixie PowerCall & SMS
My Country Mobile
Outreach
Pipedrive
RingCentral RingCX
Salesforce
Salesloft
Talkdesk
Twilio Flex
Zoom

Integrations

CallRail
Cisco Webex
Close
CloudTalk
Dialpad Ai Contact Center
Five9
GoTo Connect
HubSpot CRM
HubSpot Customer Platform
JustCall
Kixie PowerCall & SMS
My Country Mobile
Outreach
Pipedrive
RingCentral RingCX
Salesforce
Salesloft
Talkdesk
Twilio Flex
Zoom

Pricing Details

$59 per user per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Enthu.AI

Country

India

Website

enthu.ai/

Vendor Details

Company Name

Intryc

Founded

2023

Country

United States

Website

www.intryc.com

Product Features

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

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