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Description
The Energy Retail Suite is designed using proven technological standards that ensure consistent performance. The only unexpected aspect of our system is its remarkable reliability. Built upon EDW's n-tiered, JAVA-based architecture, the Energy Retail Suite platform is both flexible and scalable, enabling exceptionally fast processing for both non-half hourly (NHH) and half hourly (HH) business processes. This includes an efficient CSS adapter for quick switching, which significantly enhances performance and boosts your profitability. Our clients typically experience a low need for support due to the Energy Retail Suite being developed, maintained, and upgraded in line with industry best practices. However, when assistance is required, EDW prioritizes swift resolution of any issues, recognizing that every moment spent on software challenges detracts from your revenue-generating activities. With our commitment to excellence, you can focus on what matters most—growing your business.
Description
The READi™ System enhances operational excellence through its comprehensive workflow management capabilities, which are tailored to fit seamlessly with your unique business operations. Furthermore, it encompasses essential customer data and relationship management tools that empower you to cultivate stronger and more lucrative connections with your clientele. Delivering exceptional customer care hinges on the ability to provide top-notch service, and the READi™ Express, a web-based CRM platform, equips your organization with the necessary resources to elevate customer service standards while simultaneously boosting efficiency and profitability. Notably, the user interface is regarded as the finest in its field. The READi™ System streamlines the customer enrollment process by simplifying key tasks such as order entry, work order initiation, customer notifications, and initial billing procedures, resulting in enhanced operational efficiency. As a result, organizations can foster a more positive customer experience that can lead to increased loyalty and retention.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$25000.00/one-time
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
EDW Technology
Founded
1995
Country
United Kingdom
Website
www.edwt.org/products/energy-retail-suite-overview
Vendor Details
Company Name
OpSolve
Founded
2001
Country
United States
Website
opsolve.com/solutions/readi-system/
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management