Sigma CC&B Description
Sigma CC&B, a web-based customer service platform, provides an intuitive interface for customer support professionals to access customer information. CC&B was created for Retail Energy Providers to manage all functions necessary for their day-to-day operations, customer satisfaction, and growth. Sigma CC&B supports both commodities and non-commodity products and services, including campaign management and prospect management. The Customer Portfolio screen provides an overview of all customer information. It also shows a logical arrangement of entry points to get additional details about a customer such as bill details and market transactions. Meter readings and contract details are also available. CC&B offers a real-time interface that allows customer service professionals to assist customers in all aspects of customer care, from prospecting to payment acceptance.
Sigma CC&B Alternatives
Skybill Utility Billing
Meter Management
Microsoft Dynamics Foundation
❖ Manage metering devices (locations, serial numbers, status, etc.)
❖ Automatically collect meter readings via M-Bus gateways
❖ Alternatively, import meter readings from MDM systems or Excel spreadsheets
❖ Built on Microsoft Dynamics 365 Business Central
❖ Easy-to-use and intuitive user interface
❖ Fully integrate your ERP, customer management and billing using the included Business Central subscription Tariffs & Rating
Cloud Service
❖ Powerful tariff configuration makes set-up of even complex tariffs easy
❖ Bill any utility service (electricity, gas, water, sewerage / waste water, heating)
❖ Supports postpaid and prepaid plans
❖ Apply consumption-based rating, fixed / step rates, TOU, periodic charges (e.g. standing/daily rates), discounts
❖ Bill by customer, customer group, or property, on any periodic basis (e.g. monthly / yearly)
❖ Software-As-A-Service (SAAS) model – we take care of all the infrastructure, software & maintenance
❖ Hosted on our secure data centes in Latvia, or alternatively in public cloud (AWS, Microsoft Azure) or private cloud
❖ Access SkyBill from anywhere via your desktop, tablet or mobile phone
Learn more
Banyon Utility Billing
Banyon Data has been providing quality products and services for municipalities and other public non-profit entities for over 34 years. Our popular, fully-featured software is available for all public, non profit entities. This includes cities, towns, villages and towns, water districts, sewer district, water and electric utilities and cooperatives. Tribal councils, utility boards and natural gas companies. Public libraries and libraries are also included. Banyon Data Utility Billing Software is available for water, stormwater, electric, gas and other services such as refuse-garbage recycling, submeters, combination meters, and more. You can create detailed customer accounts and attach custom services and rates. Email Bills and Online payments, Full billing history, edit bills and adjustment tracking, popular meters interfaces (AMR and AMI), direct payments by ACH and thousands more reports. You can choose from the original, highly-rated, and affordable version of the full-featured software that we call UBLite.
Learn more
BlueOceanUtility
BlueOceanUtility uses the industry-standard and industry-leading SAP Technology - SAP Business One. The software allows you to create a sophisticated, cost-effective billing system that works for you. This system is specifically designed for small- to medium-sized utilities. It integrates in a single database for all your needs. It offers capabilities that only the most powerful utilities can afford. It is standardized and packaged to ensure that you can offer exceptional value to customers. It can be customized to your specific requirements and maintained in a single integrated database. Dashboard Reporting is at your fingertips. Consistency from financial summary reports to drill down to billing. Interfaced to ITRON®,Meter Reading Handhelds and outsourced A/R Collection Services. All utility data captured to provide information to consumers about better energy management apps.
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UtilAbility
UtilAbility, a Windows-based utility billing software package, was created with you in mind. It's now easy to create accurate and timely bills for water, sewer and electric, gas, garbage pickup, user fees, cable TV, and even telephone. UtilAbility's intuitive interface will make you feel right at home from the beginning. Our utility billing software adapts according to your policies and requirements so you can bill how you want.
UtilAbility utility billing software was developed with direct input from our customers. UtilAbility can handle creating bills for one or many, commercial or government.
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Integrations
No Integrations at this time
Company Details
Company:
ESG
Year Founded:
1998
Headquarters:
United States
Website:
www.isigma.net
Media
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Product Details
Platforms
Windows
Sigma CC&B Features and Options
Utility Billing Software
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
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